Problem solved!

D

Diana_NC

I think I've discovered the culprit behind my problems.

As I've mentioned, I didn't know that I had to use the Remove Office
app to remove the "test drive" version of Office that came with my G5.
I just trashed the folder the old-fashioned way. After several posters
told me to use the Remove Office app, I ran the app off of the
installer CD. The app found the Office parts and supposedly removed
them. However, I still couldn't get the Office apps to stop crashing
upon launch.

Finally, it dawned on me to actually install the Remove Office app on
my hard drive and then run the program. Ta da! That worked! I
reinstalled Office, and all the apps seem to work fine now. So the
trick was to install and run Remove Office on my hard drive rather
than run it off of the CD.

Thanks to all of you for taking the time to help me out with this one!

--Diana
 
D

Diane Ross

I think I've discovered the culprit behind my problems.

As I've mentioned, I didn't know that I had to use the Remove Office
app to remove the "test drive" version of Office that came with my G5.
I just trashed the folder the old-fashioned way. After several posters
told me to use the Remove Office app, I ran the app off of the
installer CD. The app found the Office parts and supposedly removed
them. However, I still couldn't get the Office apps to stop crashing
upon launch.

Finally, it dawned on me to actually install the Remove Office app on
my hard drive and then run the program. Ta da! That worked! I
reinstalled Office, and all the apps seem to work fine now. So the
trick was to install and run Remove Office on my hard drive rather
than run it off of the CD.

Other possible solutions to your problem involved a restart, or Office files
in the trash were removed that were still causing problem.

Whatever, I'm glad you are up and running.
 

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