Problem starting Mac Office 2004

S

spiff

Every time I try to start an Office program, I get the splash screen and then
an error message that says the program has encountered a problem and needs to
close. If I choose recover my work, I get stuck in a loop.
Excel and PowerPoint don't even let me get to the project gallery. Word gets
a little further. It actually gives me the project gallery and I get a blank
document screen, but before I get a chance to enter anything, it crashes.
The latest thing I did was do a custom install of some of the components of
Office, equation editor and the templates.
How can I uninstall and get all of the pieces? Where are they all? Does it
have to do with the normal style or one of my dictionaries?

Here is a portion of my latest Excel start:

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-11-21 10:29:52 -0700
Application Name: Microsoft Excel
Application Version: 11.5.2.080916
Module Name: MCPZ.stb
Module Version: 11.5.2.080916
Module Offset: 0x00007468
Extra app info: Reg=English Loc=0x0409

Word gives me the same result:
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-11-21 10:36:17 -0700
Application Name: Microsoft Word
Application Version: 11.5.0.080429
Module Name: MCPZ.stb
Module Version: 11.5.2.080916
Module Offset: 0x00007468
Extra app info: Reg=English Loc=0x0409
,,,,,,

I am on a 10.4 PowerMac G5

.......
 
J

JE McGimpsey

spiff said:
Every time I try to start an Office program, I get the splash screen and then
an error message that says the program has encountered a problem and needs to
close. If I choose recover my work, I get stuck in a loop.
Excel and PowerPoint don't even let me get to the project gallery. Word gets
a little further. It actually gives me the project gallery and I get a blank
document screen, but before I get a chance to enter anything, it crashes.
The latest thing I did was do a custom install of some of the components of
Office, equation editor and the templates.
How can I uninstall and get all of the pieces? Where are they all? Does it
have to do with the normal style or one of my dictionaries?

The way to uninstall is to use the Remove Office application which can
be found in the Additional Tools folder in the Microsoft Office 2004
folder.

Normal style won't explain XL and PPt, and it's highly unlikely that
your dictionaries are causing a problem, though you might try moving
them to your desktop (with all Office apps closed) if you want to test
the hypothesis.
 

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