Problem upgrading to Office 2004

[Manatee]

Hi,

I'm trying to upgrade a Powerbook from Office v.X to Office 2004. It
installed without any problems, but when I try to start any of the
applications, the window comes up to accept the license agreement, and I
accept it and then click Next, the application just closes.

The old version still works properly.

Any ideas what the problem might be?

Thank you.
Peter

 

[Peter]

I see that a couple other people have reported these symptoms in the last
couple of months, but neither reported a solution.

The machine is a Powerbook Ti, running 10.4.2, with plenty of disk space,
and 1Gb RAM. Office 2004 is the Student/Teacher edition, and I've
successfully installed in on two other Macs in the household. Yes, I'm
logged on with Admin privilege when I install it. All the files seem to be
there, but I get exactly what others have reported: The license screen, and
the little "agreement" pop-up window. I agree to the license, click Next in
the main window, and the application just closes.

I've tried repairing permissions. I have not removed v.X, as I did not have
to on the other machines. I'm glad I didn't, since if it were gone, and
2004 didn't work, I'd have one angry young lady to deal with. ;-)

Thanks for any help.

 

[Daiya Mitchell]

Totally random guess, since there's clearly nothing wrong with the CD--

Maybe you are accidentally reusing a license number *and* the laptop is
connected to the network, and so it quits as an illegal install.

Try it totally unnetworked, maybe?

 

[Peter]

That could be it. I couldn't remember which license keys I had already used
when I installed it. I'll turn off its WiFi and try starting the
applications. If it works, then I'll have to read about changing the
license key.

Thank you for your reply.

 

[JE McGimpsey]

That could be it. I couldn't remember which license keys I had already used
when I installed it. I'll turn off its WiFi and try starting the
applications. If it works, then I'll have to read about changing the
license key.

If you need to change it, see

http://www.mcgimpsey.com/macoffice/office/pid.html

 

[Peter]

Much appreciated.

If you need to change it, see

http://www.mcgimpsey.com/macoffice/office/pid.html