Problem with adding resources

M

Matt

Our company currently has an enterprise resource list. We
are trying to add 4 new people to the list, but when the
admin enters their email and login information, the
enterprise resource list does not include their names.
Could anyone provide assistance with populating these new
additions in the enterprise resource list. Thanks
 
D

Dale Howard [MVP]

Matt --

Is your admin opening the Enterprise Resource Pool (Tools - Enterprise
Options - Open Enterprise Resource Pool) before adding the resources?
 
A

Andrea

I have the same problem and we open enterprise resource
pool before adding the resources.

Thanks
 
D

Dale Howard [MVP]

Andrea --

Are you a member of the Administrators group in Project Server?
 
A

Alok Agarwal

Hi,

It is important to know that when Project Web access
users are added they are NOT automatically added to
Enterprise Resource Pool however vice versa is not true
i.e.

When you add resources to your enterprise resource
pool ,Project server adds them automatically as Project
Web Access Users with Project Server authentication.

Hope this makes clear as to why you are facing this
problem.

Kindly let me know your feedback

Thanks
Alok
 
A

Andrea

We are 2 administrators and I am one of them. I have all
the rights to create a resource. I have already created
at least 10 resources in the past from the resource pool
and it was working fine. Also, I know that if I add a
resource from PWA it will not be automatically added to
resource pool.

When I create a resource en Enterprise Resource Pool and
I fill in all the fields that are important for us (e.g.
Windows User account, Email address..) and I save it,
when I open this new created resource, the information
I've entered in fields "Windows User Account" and "email
address" is not there anymore.

Any idea?
 
D

Dale Howard [MVP]

Andrea --

I would prefer that you post a sampling on the errors in a message in this
newsgroup so that everyone can have a chance to diagnose and solve your
problem.
 
A

Andrea

Here is the two errors we get since last week :

Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog
Provider
Event Category: None
Event ID: 2
Date: 9/13/2004
Time: 10:20:26 AM
User: NT AUTHORITY\SYSTEM
Computer: MTLF2003
Description:
Component: PjSvrUtl
File:
C:\Office\dev\project\WebClient\source\server\pjsvrutl\PjE
NAgent.cpp
Line: 524
Error Number: 0x8004020d
Description: <Description><![CDATA[Assert Detected. The
error code was also included.]]></Description>
----------------------------------------------------------
Event Type: Error
Event Source: Microsoft Project Server Tracing Eventlog
Provider
Event Category: None
Event ID: 2
Date: 9/13/2004
Time: 10:20:26 AM
User: NT AUTHORITY\SYSTEM
Computer: MTLF2003
Description:
File:
C:\Office\dev\project\WebClient\source\utility\pjsmtpemail
..cpp
Line: 392
Error Number: 0x8004020d
Description: <Description><![CDATA[Assert Detected. The
error code was also included.]]></Description>
___________________________________

Component: CDO.Message.1
Description: <Description><![CDATA[At least one of the
From or Sender fields is required, and neither was found.
 

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