Problem with address books in Outlook 2000

T

Ted Byers

I am trying to get Outlook 2000 and ACT! 6.0 to share a contacts database.
Here is what the ACT says to do:

========from ACT documentation=========================================
To add address books in Outlook 2000
1 Open Microsoft Outlook.
2 From the Tools menu, click Services.
3 In the Services dialog box, click the Services tab, and then click Add.
A list of available services appears.
4 Select ACT! Address Book, and then click OK.
5 In the ACT! Address Books dialog box, choose either Address Book 1,
Address Book 2, or Address Book 3 to indicate which address book you are
adding.
6 Click Browse to select the ACT! database that includes the address book
you want to use in Outlook.
7 Enter the ACT! database administrator's User Name and Password.
8 Click OK through the messages until you are finished.

The Outlook Mailbox screen appears with the Attach to ACT! button added to
the menu bar.
Copyright ©2002 Interact Commerce Corporation, A Division of Best Software.
All rights reserved.
===========================================================================

However, Outlook 2000 (or my installation of it) does not have a Services
item on the tools submenu. So what are my alternatives?

I actually have to find an efficent way to get four different applications,
including Outlook and Act, to share contacts data, and have any edit
immediately reflected in each of the others (or the next time the others are
started, as the case may be). I am trying to figure this out for a friend
who has several employees who need to share this data.

A big problem he faces is that the data these appplications see quickly gets
out of sync when the data is edited by different people using the different
applications. When this happens, someone has to spend time verifying which
data is correct. It would be best if I can accomplish everything just by
reconfiguring something in the applications. Otherwise, I may have to
create a little application that will handle it all. (My expertise is more
in C++ software development, and I have little experience in MS Office
administration - I just install it and then use it).

IF I do have to resort to a programming option, where can I find the COM
interface for Outlook described?

Or, I can do it in VBA, but then a) How do I start VBA? and b) once I have
finished it, how do I add the VBA code I have written to my friend's
network? I have to ask because, while I have toyed with VB in MS Visual
Studio, until now I have successfully avoided developing real applications
in it because its object model is no match for what I can do in C++.

Any suggestions are welcome.

Thanks,

Ted
 

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