Problem with creating PDF file from MS Office Word 2007 (Acrobat 8

[awothers]

I use Vista Ultimate with 4GB RAM.

In my former XP machine "Adobe PDF" appeared in the printer list in Word
2003 and I never had any problem creating PDF files.

On my Vista machine and Word 2007 Adobe PDF does not appear in the printer
list.

When I try to create a PDF from the Acorbat icon in Word I get the following
error message:
"PDFMaker cannot locate the Adobe PDF Printer's priner driver. Please
re-install Adobe Acrobat 8.0." (note: I did this - did not solve issue)

When I contacted Adobe, they got me to the "Print Spooler Properties" dialog
and under "This service depends on the following system components:" the
following are listed:

HTTP -> Remote Procedure Call (RPC) -> DCOM Server Process Launcher.

They suggested that I disable the DCOM Server Process Launcher.

I found DCOM Server Process Laucher as follows:

Control Panel->Administrative Tools -> Services. The problem is that the
drop down list that would allow me to change the Startup type is greyed out.

The Adobe tech support person referred me to their Knowledge Base article
333221.

It seems to me that there is an issue with Vista and permissions.

Can anyone help.

Thanks, Alan

 

[Graham Mayor]

This is not a Word issue - Word 2007 has its own downloadable PDF creation
tool. You *may* get some advice in the Windows Vista forum with reference to
the immediate problem, but really Adobe and their forum are the folks to
help sort out problems with their software.

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Graham Mayor - Word MVP


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