Problem with Custom Fields displaying wrong dropdowns (PS 2007)

[Nali]

Some users, when filling out custom fields in Project Information on the
Project client, see values in the categories that shouldn't be there. For
example, we defined a field called Project Priority, and the drop down values
should be High, Medium, and Low, but for some users, it will show High,
Medium, Emergency. In other fields it shows unrelated drop down options. The
Lookup Tables for these fields were set up correctly.

Thanks for your help...Nali

 

[Ben Howard]

This is a known issue. Install SP1 and it should go away.

 

[Nali]

Hello Ben, SP1 is installed on the Server, do you mean SP1 on the client?
Thanks...Nali

 

[Ben Howard]

SP1 should always be installed on both the server and client for the full
benefits so yes, install it on the client.

 

[Nali]

I just checked, they are installed on both server and client.

 

[Ben Howard]

okay, open the custom field via PWA and then save it. Go back and open the
project (close MSProject down fully before hand) and then see what happens.

I haven't seen this issue on any post SP1 boxes....

 

[Nali]

That fixed it, thanks!

okay, open the custom field via PWA and then save it. Go back and open the
project (close MSProject down fully before hand) and then see what happens.

I haven't seen this issue on any post SP1 boxes....

 

[Dale Howard [MVP]]

Nali --

In addition to my cousin Ben's excellent answers, you might also want to
clear out the Local Cache on your PC by using the following steps:

1. Run the command %appdata% in the Run dialog.
2. In the Application Data dialog, navigate to the folder Microsoft\MS
Project\Cache.
3. Delete all of the files in this directory.

Hope this helps.

 

[Gary L. Chefetz [MVP]]

Still happens. Local Cache is still a problem.

--

Gary L. Chefetz, MVP
MSProjectExperts
For Project Server Consulting: http://www.msprojectexperts.com
For Project Server FAQS: http://www.projectserverexperts.com