Problem with .dot file generating a .doc file with references in i

[Doug]

I am having an issue when I create a .doc file from a .dot. When I email the
document to someone and they try to open it, it displays a message on the
bottom status bar that states: Contacting \\10.1.73.3\IMECentric\T... for
information. Press ESC to cancel.

I have searched for VBA code or something that would have a reference to
that location in the file and cannot find anything. Any ideas why it would
be looking back to its original location or where I can look to eliminate
this reference?

Thanks,
Doug

 

[Terry Farrell]

The original template information is stored with the document. Open a
document and use Tools, Templates and Add-in to see this in action. In this
case, there must be something in that template that documents need to access
before it can open. Or does it open correctly without the template being
available?

Which version of Office are you using?

 

[Doug]

I was able to find a reference to the original template file in
Options|Templates and Addins|Word Addins (using Word 2007) on my computer.
The path to the original template is a UNC path
(\\server\sharname\filename.dot). If I change that to a mapped network drive
(t:\filename.dot) and generate a new .doc file, it opens the file immediately
from another computer not on their network, even if the T:\filename.dot
reference is invalid. If I use a UNC path it stops to look for the file.

I must use a UNC reference when creating these dcouments. Is there a
setting somewhere in Word so that the original template filename is not
stored with the new document?

fyi: the original .doc file was created in Word 2003.

 

[Terry Farrell]

Doug

I'm not sure but it is know that Word likes (demands) UNC addressing and
hates mapped drives being used. Obviously, what is happening is that the
document when opened remotely is trying to find the mapped drive that
possibly doesn't exist or it exists but doesn't hold the original the
template: that takes time. With a UNC path, the system is able to establish
almost instantly that the address doesn't exist.

Terry