Problem with email when moving application from desktop to Citrix

[Jack]

Hi,
One of our applications is Access Sql application. The front end is in
desktop of users while the backend is the sql server. This application has is
a button named sendemail. On clicking Outlook would open in the desktop and
then user will click the send button to send the email.

In the new release the application has been moved from dektop to server and
is being run through Citrix. Now when a user is clicking the same senemail
button the Outlook that is coming up is from the server and is not
configured.

My question is in the present circumstance is it possible to send email the
way the current application works.
With Citrix can I use a single Outlook profile to send email?

If that is not possible what would be the workaround in the presen scenario.
Thanks.

 

[Rick Brandt]

Hi,
One of our applications is Access Sql application. The front end is in
desktop of users while the backend is the sql server. This application
has is a button named sendemail. On clicking Outlook would open in the
desktop and then user will click the send button to send the email.

In the new release the application has been moved from dektop to server
and is being run through Citrix. Now when a user is clicking the same
senemail button the Outlook that is coming up is from the server and is
not configured.

My question is in the present circumstance is it possible to send email
the way the current application works.
With Citrix can I use a single Outlook profile to send email?

If that is not possible what would be the workaround in the presen
scenario. Thanks.

On our Citrix server we run a logon script that creates an Outlook
profile for the user if it does not already exist. Then Emails work just
as the do on a local install.