M
mazzie74
Hi,
I have Microsoft Office 2003, and I am using XP PRO with Service Pack
2.
My Excel has been working fine until a couple of days ago.
When I try to open up an Excel document, I get a box flashing up with
the message *Please wait while Windows configures Microsoft Office
Professional Edition 2003*
Then I get another box that has the message *the feature you are trying
to use is on a network resource that is unavailable - click OK to try
again, or enter an alternate path to a folder containing the
installation package 'PRO11.MSI' in the box below*
Then when I shut that box down, I get another box that has the message
*error 1706. setup cannot find the required files. Check your
connection to the network, or CD-ROM drive. For other potential
solutions to this problem, see C:\Program Files\Microsoft
Office\OFFICE11\1033\SETUP.CHM.*
I tried the above help page, but it didn't help any.
So I had a brainwave and decided to uninstall Office 2003, and
re-install it.
The uninstall got so far, then I got the following message *error 1316.
Setup cannot read from file C:\WINDOWS\Installer\PRO11.MSI. Check your
connection to the network, or CD-ROM drive. For other potential
solutions to this problem, see C:\Program Files\Microsoft
Office\OFFICE11\1033\SETUP.CHM.* It wouldn't let me remove it, then I
got a message *Fatal error during installation*
I have ran Norton Antivirus, and it finds nothing.
I have ran Abexo *AND* CCleaner and neither solved the problem.
I have tried SmitFraudFix and this didn't help.
I have tried system restore, but it won't restore.
I have also tried keying in the faults in google, but every website I
went on didn't seem to have the solution, or said to remove Office -
but as you can see above it won't let me remove it.
Can anybody please help.
I am not a computer whizz, so if you could explain easily what I can
do, I would be most grateful.
Thanks,
Darin, Newcastle, England.
I have Microsoft Office 2003, and I am using XP PRO with Service Pack
2.
My Excel has been working fine until a couple of days ago.
When I try to open up an Excel document, I get a box flashing up with
the message *Please wait while Windows configures Microsoft Office
Professional Edition 2003*
Then I get another box that has the message *the feature you are trying
to use is on a network resource that is unavailable - click OK to try
again, or enter an alternate path to a folder containing the
installation package 'PRO11.MSI' in the box below*
Then when I shut that box down, I get another box that has the message
*error 1706. setup cannot find the required files. Check your
connection to the network, or CD-ROM drive. For other potential
solutions to this problem, see C:\Program Files\Microsoft
Office\OFFICE11\1033\SETUP.CHM.*
I tried the above help page, but it didn't help any.
So I had a brainwave and decided to uninstall Office 2003, and
re-install it.
The uninstall got so far, then I got the following message *error 1316.
Setup cannot read from file C:\WINDOWS\Installer\PRO11.MSI. Check your
connection to the network, or CD-ROM drive. For other potential
solutions to this problem, see C:\Program Files\Microsoft
Office\OFFICE11\1033\SETUP.CHM.* It wouldn't let me remove it, then I
got a message *Fatal error during installation*
I have ran Norton Antivirus, and it finds nothing.
I have ran Abexo *AND* CCleaner and neither solved the problem.
I have tried SmitFraudFix and this didn't help.
I have tried system restore, but it won't restore.
I have also tried keying in the faults in google, but every website I
went on didn't seem to have the solution, or said to remove Office -
but as you can see above it won't let me remove it.
Can anybody please help.
I am not a computer whizz, so if you could explain easily what I can
do, I would be most grateful.
Thanks,
Darin, Newcastle, England.