Problem with exchange server vs IMAP

O

ojsalmeron

Hola,
I’m working in an standalone PC at home with XP PRO and Outlook 2003. I’m
connecting to my pop3 mail server via internet. For a while (a few months) I
had been disconnected from internet and I activated the work offline feature
(I had a message reporting the failure to connect every five minutes). After
I reconnected to Internet, I have no problem to receive or send messages from
Outlook but I’m unable to disconnect the “work offline featureâ€, and I cannot
modify the rules, cannot use internet links (as mailto), and others features.
Every time I try I received two kinds of messages: “you have an older version
of Microsoft exchange server mail service. Create a new profile†or “Your
profile is not configuredâ€.

The profile I use is the default one. I the only person to use the computer,
the account I use as only one mail profile. I never touched it. I try to
make a new outlook data file but I only have the possibility to do a
Microsoft Exchange Server one, not a IMAP and if I try to define a new
profile the situation is the same I not offered the possibility of creating
an IMAP service.

Nota Bene: my data file continues to be the original one, a pst file. I have
never been connected to an exchange server, and I had never defined an
exchange account.

How can I reverse to the previous situation with an IMAP service account?
Gracias.
 
D

Diane Poremsky {MVP}

you'll need to add a new acct to your profile to 'convert' a pop account to
an imap acct.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
O

ojsalmeron

Hola Diane,

The problema is not between IMAP and POP accounts. The problems is that I
was working only with POP and IMAP accounts and now everything is based in
Exchange server (I not connected to any exchange server). I’m unable to
deactivated it.

Gracias,
 

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