Problem with "file as" field, I think

[TomK6]

I create a new contact.
When I got to my view, any view, the contact appears as "blank" because the
view does not recognize the "file as" field. If I view by "phone list", the
"File as" field is blank.

Two days ago, I exported my contacts on on my business computer (Outlook
2003) to an excel file because I wanted to put it onto my personal computer
(Outlook 2003). When I imported the excel file into my Contacts, I got all
the contact information, but when viewing the contacts in "as detailed
address card", they all appeared as blank. This started by problem.

I have spend three days searching the net, but cannot find any solution.

Please help?

TomK6

ps, I even ran "detect and repair", restarted, but no help

 

[Russ Valentine]

Not sure why you are surprised nor why you couldn't find the answer. It is
common knowledge here that exporting and importing are the worst way to
transfer Outlook data. There is never any reason to do so. Doing so through
a non-Outlook format makes no sense whatsoever. A great deal of data is lost
when you do so, including all derived fields like the File As... field.
Did you happen to back up your data file? Do you still have access to it so
you can transfer your data correctly?

 

[Karl Timmermans]

Your description of your problem is just a little confusing.......

#1 - "I create a contact..........appears as blank" ........so this
occurs even with a new contact manually created?
#2 - "Imported the Excel file .........got all my contact information"
..........so all the data you expected to find exists in the contact item?
#3 - "when viewing ............... views are blank." .......so this is
strictly related to views?

Importing from an Excel file does not affect your views - while that may
have occured at the same time you started having your "view" problem,
seriously doubt that importing had anything to with it on its own, would bet
on it. When importing data via the Outlook wizard, the FileAs field is
automtically filled in based on the values found in the Full Name and/or
Company fields when the contact item is created (there was data mapped to
those fields correct?)

Perhaps this link will help you get back on track....
http://outlook-tips.net/beginner/resetview.htm

Would also suggest that you run ScanPST on your PST file to ensure that
were/are no underlying problems with the PST file

Karl
______________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer/DataPorter/Exporter/Toolkit
"Contact import/export/data management tools for Outlook '2000/2007"
http://www.contactgenie.com