Problem with inserted image in Header (Word 2004 for Mac, version11.2)

[DM]

Hello,

I received today a few Word files containing images in the header from a
Windows user fellow worker.

These images are logos but I can only see a black or grey box. I have had
this problem in the past with Powerpoint and submitted a notice on the
Powerpoint Mac Public site. It would seem I now have the same problem with
Word.

I could not attach the file for your analysis as it seems to be too big for
the server to accept (I guess it is the image itself that is too big as I
have eliminated most of the text).

Suggestions?

Thanks,


Denis

 

[CyberTaz]

Problem with inserted image in Header (Word 2004 for Mac, version 11.2)Hi
Denis -

This can probably be resolved if you go to Word>Preferences - View to make
sure Picture Placeholders *is not* checked & that Drawings *is*. If that
doesn't correct it the issue is quite probably caused by the graphic file
type and/or the manner in which it was added to the doc by the PC user.
Consequently Mac Word can't display the image & can't do anything to change
that. It *may* still print OK... Does it display in Print Preview? One thing
that concerns me is the fact that you indicate these are logos, but also
refer to large file size. Typically logos aren't particularly large graphics
files...

If this doesn't fix the problem give as much additional info as you can
including what type of graphics file format, what version of Word & Mac OS,
& how they were 'sent' to you.
--
HTH |:>)
Bob Jones
[MVP] Office:Mac

Hello,

I received today a few Word files containing images in the header from a
Windows user fellow worker.

These images are logos but I can only see a black or grey box. I have had
this problem in the past with Powerpoint and submitted a notice on the
Powerpoint Mac Public site. It would seem I now have the same problem with
Word.

I could not attach the file for your analysis as it seems to be too big for
the server to accept (I guess it is the image itself that is too big as I
have eliminated most of the text).

Suggestions?

Thanks,


Denis

 

[little_creature]

oh, that reminds me...
1.If you insert image you can check box *link to file*and when you mentioned
the file is big.
I don't know how Word helds it as I have newer used it , but such
application as QuarXPress just paste the preview. What about this?

2. What image formated is the logo? Tiff? There are differnces in tifii file
format between PC and Mac, however Macs generally reads PC files.

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi DM:

I would say those images are in a vector graphic format that is not
supported by Mac Word. Chances are it's EPS or EMF.

We need to know what format it is before we can advise you further.

Try printing the file. If it prints OK then chances are it's an EPS with a
WMF header. Mac Word can't display these but it can print them.

Please don't attach anything in here (or if you do, remember that the
presence of an attachment will render the question invisible to most of the
people most likely to be able to answer it). An attachment usually means a
file it would be best not to trust on the public internet, so most of us
completely block them.

Hope this helps

Hello,

I received today a few Word files containing images in the header from a
Windows user fellow worker.

These images are logos but I can only see a black or grey box. I have had this
problem in the past with Powerpoint and submitted a notice on the Powerpoint
Mac Public site. It would seem I now have the same problem with Word.

I could not attach the file for your analysis as it seems to be too big for
the server to accept (I guess it is the image itself that is too big as I have
eliminated most of the text).

Suggestions?

Thanks,


Denis

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[Elliott Roper]

Hi DM:

I would say those images are in a vector graphic format that is not
supported by Mac Word. Chances are it's EPS or EMF.

We need to know what format it is before we can advise you further.

Try printing the file. If it prints OK then chances are it's an EPS with a
WMF header. Mac Word can't display these but it can print them.

To which I should add that its ability to print depends on the printer.
Word will print the preview (your grey box) to a non-Postscript
printer.

It will also print the preview if you print to PDF from Word,
regardless of whether you have a postscript printer. [1]

eps and Mac Word is a nightmare. There are so many flavours of eps
preview, with so many unresolved differences in byte ordering and line
ending conventions in the postscript that the only reliable way of
dealing with eps cross platform and cross printer is to keep
experimenting between correspondents till something works. Of course,
if the distribution list is long, you will quickly realise that Word is
not a fit product for that purpose.

Word is near enough unfit for purpose for any form of electronic
distribution of final copy. It is fine for collaboration as long as you
accept its many shortcomings in typography, layout and graphics, but as
soon as the look of the thing starts becoming important, I'd always
send PDFs as well, so the recipient can see what it looked like before
their instance of Word and Printer and Operating System mangled it.

I'd also add that EMF and WMF are useless on Macintosh. Their main
purpose is as a virus carrier, which on Mac, does little more than
wreck your ability to open a doc containing one.

For some bizarre reason, Microsoft went to great lengths to ensure that
the supported graphics technologies in Office on Mac and Windows are as
disjoint as possible.

1. You can get excellent PDFs out of Word if you print to PDF, choose
PDF as postscript. Outside Word, open the .ps file in Preview.app (do
not confuse this use of the word "Preview" with the eps preview above)
and save the result as PDF

PS. Let this serve as notice to those that know I've been awarded an
MVP that I'm still as grumpy as ever.

 

[CyberTaz]

PS. Let this serve as notice to those that know I've been awarded an

MVP that I'm still as grumpy as ever.

....Nor would we have it any other way

 

[davec]

I've been following this thread with great interest. However, I'm not
clear on how the information presented would apply to my case.

I'm sending out a large number of mailings. The logo for my envelope
return address ... a logo I simply dragged from an internet site onto
my desktop (.jpeg) ... is not sharp enough, my printing service tells
me, to reproduce well when the envelope is photo offset. (The envelope
text is done on Word 2004.) However, the service said they'd put their
graphic designer on the job to produce an acceptable logo image. And,
to the point, they said they would then send me that "corrected" logo
in eps format.

Since eps does not seem the way to go, in what format should that image
be sent to me, one that will retain its corrected "sharpness" and be
compatible with Word 2004? Thanks.

Dave

 

[Barry Wainwright [MVP]]

PS. Let this serve as notice to those that know I've been awarded an
MVP that I'm still as grumpy as ever.

MVPs are meant to be grumpy!

Many within MS (used to?) consider MVPs a royal pain in the backside,
because they were knowledgeable, vociferous and liable to criticise poor
design or implementation to people as high up the food chain as they could
reach!

 

[CyberTaz]

Hello Dave -

The logo you dragged off the web site is a low resolution graphic intended
for screen display *only* which is why it won't print well... too pixelated.
Your serviced provider is offering to create a higher res version which will
print cleanly, and if they know you use a Mac they should be able to provide
an EPS that will work. Depending on the type of logo TIFF or PNG would also
be viable options.

However, I feel an obligation to to offer 2 other points for your
consideration, FWIW:

1) If you *are* authorized to use the logo its owner should make a usable
copy of the artwork available to you, rather than having a 3rd party
'tinker' with a copyrighted/registered piece of work, and

2) If you *aren't* authorized to use the logo, both you and your provider
are leaving yourselves open to infringement action by the holder of the
copyright.

 

[Elliott Roper]

I've been following this thread with great interest. However, I'm not
clear on how the information presented would apply to my case.

I'm sending out a large number of mailings. The logo for my envelope
return address ... a logo I simply dragged from an internet site onto
my desktop (.jpeg) ... is not sharp enough, my printing service tells
me, to reproduce well when the envelope is photo offset. (The envelope
text is done on Word 2004.) However, the service said they'd put their
graphic designer on the job to produce an acceptable logo image. And,
to the point, they said they would then send me that "corrected" logo
in eps format.

Since eps does not seem the way to go, in what format should that image
be sent to me, one that will retain its corrected "sharpness" and be
compatible with Word 2004? Thanks.

No no no! Your mailing service has it exactly right. They will give you
an eps, if not a sample mailing .doc file containing it. Even if it
looks crap on *your* screen, they know in advance that it will print
wonderfully on *their* equipment, which, unless I'm misunderstanding
the problem big time, should be all you care about.

Your mailing service is owed a beer or six. Sicking their graphics guy
onto it for you is sheer class.

If you want a better looking preview than you can get from most
eps-sssss plonked in Word, may I suggest a little play about with the
import and export facility in OmniGraffle. There is enough talent in
the free trial to do what you need if you are a cheapskate.

Don't ask me why it is better. All I have is statistical evidence that
OmniGroup's products are very likely to be far better than anything
they compete with. I use mine as a halfway house for equations and line
art, RSVPs, birthday cards as well as all the things it is supposed to
be for.

 

[davec]

If you *are* authorized to use the logo its owner should make a usable

copy of the artwork available to you, rather than having a 3rd party
'tinker' with a copyrighted/registered piece of work ...

CyberTaz, perhaps I should have said "use AS a logo". I've not tried to
rob General Mills of their "G" (the Giant "G" supermarket near me has
already done that) nor have I taken any other excursion into
proprietary terrain (like your neighbor's backyard, I guess). But,
there are all kinds of graphic items out there ("non-royalty" free
clipart happens to where I went) so you don't have to encroach. By
"logo" all I meant was an image (free-floating doo-dad) to give my
business letters and cards a little splash of something. I've used a
drawing of a tree. So, there!

Dave

 

[davec]

If you want a better looking preview than you can get from most
eps-sssss plonked in Word, may I suggest a little play about with the
import and export facility in OmniGraffle. There is enough talent in
the free trial to do what you need if you are a cheapskate.

Thanks for the tip Elliott, I'm going to look OmniGraffle up. I already
have Graphic Converter. My hunch is they may be doing the same sort of
thing. But, I'm on my way there and will see where they overlap, if at
all.

Dave

 

[CyberTaz]

No need to be so defensive - I was just trying to help you avoid a potential
lawsuit. You'd be surprised how many people seem to think that anything they
can grab from the web they are free to use as they see fit... Unwittingly or
intentionally.

Had you accurately described it as an image rather than as a "logo" I
wouldn't have felt obligated to refer to the legalities.

Good Luck |:>)
Bob Jones
[MVP] Office:Mac

 

[Elliott Roper]

If you want a better looking preview than you can get from most
eps-sssss plonked in Word, may I suggest a little play about with the
import and export facility in OmniGraffle. There is enough talent in
the free trial to do what you need if you are a cheapskate.

Thanks for the tip Elliott, I'm going to look OmniGraffle up. I already
have Graphic Converter. My hunch is they may be doing the same sort of
thing. But, I'm on my way there and will see where they overlap, if at
all.[/QUOTE]

I love GraphicConverter to bits. It is possibly the best piece of
shareware on the planet. However, its ability to deal with eps is
practically non-existent. It *will* create a preview for an existing
eps, but the result looks like the bottom of a birdcage.

It and OmniGraffle are two very different animals. Both are essential
tools for any Mac person making illustrated documents on the cheap.

 

[Phillip Jones]

According to the specs on the program it appears to be a Graphing
program. Not really an image editor. ??

I agree on all counts (although since getting Photoshop Elements, I find I
use GC a *lot* less). I used OmniGraffle to design both of the websites in
my signature and I use it for all kinds of other layout functions.

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[Elliott Roper]

According to the specs on the program it appears to be a Graphing
program. Not really an image editor. ??

OmniGrafle is not what most people mean by "graph" . If you had used
it, like Beth and I have, you would know that its name has more to do
with graph theory and the relationships between objects and their
interconnections than it has to do with illustrating y=x^2 and its
mates.

While OmniGraffle is little help in editing raster images, it is
marvellous for laying them out among other images.

For vector art, and PDF objects, it is often better than many purpose
built products, such as Illustrator or Freehand, although each of those
have their strengths.

The free trial is quite good fun Phillip. It is well worth a hour or
two of play.

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Elliott:

PS. Let this serve as notice to those that know I've been awarded an
MVP that I'm still as grumpy as ever.

Oh good! {Phew} You had us worried there for a minute... Some alleged you
were going to turn nice and start wearing a tie...

Cheers

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Dave:

The logo must come to you in EPS or you won't be able to use it for anything
useful. EPS is the professional standard for vector art. Microsoft might
want to change this, but they're not going to be able to do so: EPS is the
pro format, end of argument

If they make the EPS correctly with an RGB TIFF header, Word will cope.

Alternatively, ask them to send a 900 dpi uncompressed JPEG as well. You
can use the EPS for editing and the JPEG in applications that don't have
adequate support for vector formats.

In the next version of Office, the graphics currently expressed in WMF and
EMF will appear in IGX. IGX is similar to SVG: it's an XML-based open
vector graphics standard.

It may also be worth noting that vector graphics are really the province of
professional graphics designers. Those of us who make our living in
professional documentation work manage with them by using a wide range of
professional tools you won't find on an average office-worker's desktop.

Unless you want to spend the rest of the decade learning this stuff, I would
stick to hiring professionals to do this for you, the way you have done!


Cheers

I've been following this thread with great interest. However, I'm not
clear on how the information presented would apply to my case.

I'm sending out a large number of mailings. The logo for my envelope
return address ... a logo I simply dragged from an internet site onto
my desktop (.jpeg) ... is not sharp enough, my printing service tells
me, to reproduce well when the envelope is photo offset. (The envelope
text is done on Word 2004.) However, the service said they'd put their
graphic designer on the job to produce an acceptable logo image. And,
to the point, they said they would then send me that "corrected" logo
in eps format.

Since eps does not seem the way to go, in what format should that image
be sent to me, one that will retain its corrected "sharpness" and be
compatible with Word 2004? Thanks.

Dave

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

MVPs who are not a royal pain in the backside are not doing their JOB!!

The real skill involved in being an MVP is learning where to kick Microsoft
and when

MVPs are meant to be grumpy!

Many within MS (used to?) consider MVPs a royal pain in the backside,
because they were knowledgeable, vociferous and liable to criticise poor
design or implementation to people as high up the food chain as they could
reach!

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[Clive Huggan]

Not wishing to be oleaginous, but I think it is a very healthy thing that
Microsoft has avenues, including those in which MVPs are involved, for
hearing what customers have to say. Tried getting the message across to
Apple or Adobe lately?

CH
===