W
William
Hi All
I posted this in the Developer Newsgroup but am trying to reach others with experience
I've packaged an Access XP application using Office XP Developer. Application is an mde file. It has installed without problems on several machines with different combinations of Windows and Office versions. However, when a client tried to run setup on a machine with Windows ME and Office 2000 Professional, the installation hung up several times. The first time he got an error 75 message but does not remember what it said. After rebooting and starting Install again it picked up at the point where it hung up and the Install wizard would proceed a ways and hang up again with no error message. Rebooting and starting Install several more times was ultimately successful and his Access 2000 program starts and runs fine
In other words, several attempts finally worked but no one knows why it happened. Can anyone tell me why this may be occurring and if there is a fix? Client got it to work but partly because he was stubborn and kept trying. Don't know if everyone will be so tenacious
I read KB Article 240964 about having to restart computer several times during installation but there are no prompts and symptoms do not appear to be the same. Computer just hangs
Any help will be appreciated
Thanx
Willia
I posted this in the Developer Newsgroup but am trying to reach others with experience
I've packaged an Access XP application using Office XP Developer. Application is an mde file. It has installed without problems on several machines with different combinations of Windows and Office versions. However, when a client tried to run setup on a machine with Windows ME and Office 2000 Professional, the installation hung up several times. The first time he got an error 75 message but does not remember what it said. After rebooting and starting Install again it picked up at the point where it hung up and the Install wizard would proceed a ways and hang up again with no error message. Rebooting and starting Install several more times was ultimately successful and his Access 2000 program starts and runs fine
In other words, several attempts finally worked but no one knows why it happened. Can anyone tell me why this may be occurring and if there is a fix? Client got it to work but partly because he was stubborn and kept trying. Don't know if everyone will be so tenacious
I read KB Article 240964 about having to restart computer several times during installation but there are no prompts and symptoms do not appear to be the same. Computer just hangs
Any help will be appreciated
Thanx
Willia