J
Jules Birch
I have a problem with Outlook 2002 when I open some
messages in my Inbox. I get a series of Microsoft Office
Premium windows displayed which invite me to insert the
Microsoft Office Premium disk. Eventually I get an error
message 1706 "The windows installer cannot continue."
These errors occur randomly. I can eventually cancel out
of the series of windows. There seems to be no logic as
to which messages I open start this process off. Some
messages open without problems.
The same problem also occurs for mail in my Sent folder.
I have not had this error with any other Microsoft Office
applications or indeed any other applications.
The problem seemed to occur after I installed Lavasoft Ad
aware 6. I don't know if the two events are connected.
Outlook is working happily in all other respects.
I am running XP Pro with SP1 on a Compaq Evo D310.
I have pasted some information from the HELP |ABOUT
|SYSTEM INFORMATION WINDOWS ERROR REPORTING log below:-
25/08/2004 08:35 Application Error Faulting
application svrhost.exe, version 1.0.0.1, faulting module
unknown, version 0.0.0.0, fault address
0x00000010.
25/08/2004 18:07 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 18:07 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 18:08 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 20:22 Application Error Faulting
application svrhost.exe, version 1.0.0.1, faulting module
unknown, version 0.0.0.0, fault address
0x00000010.
25/08/2004 21:26 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 21:26 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
Any help or advice gratefully received.
Regards
Jules Birch
messages in my Inbox. I get a series of Microsoft Office
Premium windows displayed which invite me to insert the
Microsoft Office Premium disk. Eventually I get an error
message 1706 "The windows installer cannot continue."
These errors occur randomly. I can eventually cancel out
of the series of windows. There seems to be no logic as
to which messages I open start this process off. Some
messages open without problems.
The same problem also occurs for mail in my Sent folder.
I have not had this error with any other Microsoft Office
applications or indeed any other applications.
The problem seemed to occur after I installed Lavasoft Ad
aware 6. I don't know if the two events are connected.
Outlook is working happily in all other respects.
I am running XP Pro with SP1 on a Compaq Evo D310.
I have pasted some information from the HELP |ABOUT
|SYSTEM INFORMATION WINDOWS ERROR REPORTING log below:-
25/08/2004 08:35 Application Error Faulting
application svrhost.exe, version 1.0.0.1, faulting module
unknown, version 0.0.0.0, fault address
0x00000010.
25/08/2004 18:07 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 18:07 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 18:08 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 20:22 Application Error Faulting
application svrhost.exe, version 1.0.0.1, faulting module
unknown, version 0.0.0.0, fault address
0x00000010.
25/08/2004 21:26 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
25/08/2004 21:26 MsiInstaller Detection of
product '{00000409-78E1-11D2-B60F-006097C998E7}',
feature 'ProductNonBootFiles' failed during request for
component '{7AB02DE0-B463-11D1-96C4-
0080C728108A}'
Any help or advice gratefully received.
Regards
Jules Birch