Problem with maximising Word

[Trent SC]

Apologies for the cross-posting - I'm not entirely sure whether this is a
problem in Word or Windows, although it only manifests in Word...

[Running Office 2003 SP" under XP Pro Sp2.]

A colleague emailed me a Word document which, when I opened (after
virus-checking, obviously!). When I restored down the Word window behaved
as normal, but when I maximised it again, the Word window only took up about
¾ of the page (the full width, but not the full height). Because it's
maximised I can't move the page, but it appears as though it's off-screen,
as the bottom ¼ is un-viewable.

This doesn't seem to be happening in any other application I've tried so
far. Excel, Outlook, IE, etc all open and maximise as normal, but I cannot
work out how to properly maximise the Word window on any document.

Any ideas gratefully accepted!

TIA

 

[Uncle Joe]

Have you tried "grabbing" the corners of your smaller
Word display by using your mouse and dragging the
corners out to maximize the screen? Once you're
satisfied with the results of manually maximizing the
screen, exit. Then open it again. If this works like it
does for all other apps, the screen that gave you
trouble should reopen in maximized mode without
your intervention.

Good luck.

 

[Nightowl]

This doesn't seem to be happening in any other application I've tried so
far. Excel, Outlook, IE, etc all open and maximise as normal, but I cannot
work out how to properly maximise the Word window on any document.

Any ideas gratefully accepted!

Hi Trent

You could try clicking on the Word Window menu and selecting Arrange All
(that's what it's called in my copy, but I'm still on Word 97 -- yours
may be slightly different That should bring the window back to the
right position.

If it doesn't help:

click on the maximise button in the top right to put the window into
"manual" mode, then grab the corner, make the window a bit smaller then
"pull" it up with your mouse until you can see the bottom of the window.

Now resize it manually to "maximised" -- (don't use the button), then
close. Word should remember the size and position now.

Hope this helps.

 

[Trent SC]

Thanks to you and nightowl for the helpful input. However, this provides
only a workaround for the problem rather than a solution. I use the
'restore down' feature a great deal, so the ability to switch between fully
maximised and restored down is a boon. The suggestion you kindly made does
not address the underlying problem.

Have you tried "grabbing" the corners of your smaller
Word display by using your mouse and dragging the
corners out to maximize the screen? Once you're
satisfied with the results of manually maximizing the
screen, exit. Then open it again. If this works like it
does for all other apps, the screen that gave you
trouble should reopen in maximized mode without
your intervention.

Apologies for the cross-posting - I'm not entirely sure whether this is a
problem in Word or Windows, although it only manifests in Word...

[Running Office 2003 SP" under XP Pro Sp2.]

A colleague emailed me a Word document which, when I opened (after
virus-checking, obviously!). When I restored down the Word window
behaved as normal, but when I maximised it again, the Word window only
took up about ¾ of the page (the full width, but not the full height).
Because it's maximised I can't move the page, but it appears as though
it's off-screen, as the bottom ¼ is un-viewable.

This doesn't seem to be happening in any other application I've tried so
far. Excel, Outlook, IE, etc all open and maximise as normal, but I
cannot work out how to properly maximise the Word window on any document.

Any ideas gratefully accepted!

TIA

 

[Suzanne S. Barnhill]

Have you recently changed screen resolution, or are you using dual monitors?

 

[Trent SC]

Hi Suzanne,

No, single, 1 year-old monitor here, and the software set-up is pretty-much
unchanged, apart from the recent installation of SP2 for Office 2003, which
had no discernable difference on the set-up until this morning.

However, I think I've found the solution to the problem: Outlook 2003 is set
to use Microsoft Word as the email editor, and when I deselected that
option, the issue with maximising Word disappeared. I can't really see why
Outlook has an effect on the Word screen size, but it's now sorted. Weird!

Anyway, big thanks to all who responded with helpful suggestions. They
willingness of people to offer unconditional support on newsgroups is always
heartening.

Have you recently changed screen resolution, or are you using dual
monitors?

Apologies for the cross-posting - I'm not entirely sure whether this is a
problem in Word or Windows, although it only manifests in Word...

[Running Office 2003 SP" under XP Pro Sp2.]

A colleague emailed me a Word document which, when I opened (after
virus-checking, obviously!). When I restored down the Word window
behaved
as normal, but when I maximised it again, the Word window only took up about
¾ of the page (the full width, but not the full height). Because it's
maximised I can't move the page, but it appears as though it's
off-screen,
as the bottom ¼ is un-viewable.

This doesn't seem to be happening in any other application I've tried so
far. Excel, Outlook, IE, etc all open and maximise as normal, but I cannot
work out how to properly maximise the Word window on any document.

Any ideas gratefully accepted!

TIA