J
John
I have a large hard drive partitioned into several smaller partitions.
My operating system, Windows XP Pro, and some applications are in the C:
partition. Office 2000 is in the D: partition.
I had originally installed Office 97, then upgraded to Office 2000,
while still running Windows 98 SE. At that time, all Office 2000 apps
were working fine. However, after upgrading to Windows XP, Word 2000
crashes on startup. The other Office 2000 apps still work.
I've tried troubleshooting the Word 2000 problem extensively without
success. I've been limping along using Word 2.0 instead for over a year.
I decided at this point the best course of action might be to totally
uninstall all vestiges of both Office 2000 and Office 97 and then
reinstall Office 2000 in the C: partition.
I got the Office 2000 resource kit and installed it. Then I tried to use
the Office Removal Wizard from the resource kit to fully uninstall
Office. To my dismay, it appears that the removal wizard only looks at
the C: partition. It offers to remove some shared files that it finds in
the C: partition, but doesn't appear to detect any of the Office 2000
apps installed in the D: partition.
I know I can use Add/Remove to uninstall most of Office 2000, but I want
to also purge any remaining vestiges of Office 97. I've noticed that the
registry contains trees both for Office 8.0 (Office 97) and Office 9.0
(Office 2000). I've also found entries for Publisher 97. I'm tempted to
delete any of these that are left after uninstall, but I'm not sure if
that is safe.
Any suggestions on how to get the removal wizard working or other
techniques to do a full uninstall? Thanks!
John
My operating system, Windows XP Pro, and some applications are in the C:
partition. Office 2000 is in the D: partition.
I had originally installed Office 97, then upgraded to Office 2000,
while still running Windows 98 SE. At that time, all Office 2000 apps
were working fine. However, after upgrading to Windows XP, Word 2000
crashes on startup. The other Office 2000 apps still work.
I've tried troubleshooting the Word 2000 problem extensively without
success. I've been limping along using Word 2.0 instead for over a year.
I decided at this point the best course of action might be to totally
uninstall all vestiges of both Office 2000 and Office 97 and then
reinstall Office 2000 in the C: partition.
I got the Office 2000 resource kit and installed it. Then I tried to use
the Office Removal Wizard from the resource kit to fully uninstall
Office. To my dismay, it appears that the removal wizard only looks at
the C: partition. It offers to remove some shared files that it finds in
the C: partition, but doesn't appear to detect any of the Office 2000
apps installed in the D: partition.
I know I can use Add/Remove to uninstall most of Office 2000, but I want
to also purge any remaining vestiges of Office 97. I've noticed that the
registry contains trees both for Office 8.0 (Office 97) and Office 9.0
(Office 2000). I've also found entries for Publisher 97. I'm tempted to
delete any of these that are left after uninstall, but I'm not sure if
that is safe.
Any suggestions on how to get the removal wizard working or other
techniques to do a full uninstall? Thanks!
John