Problem with Outlook 2002 and Vista

[cevan1121]

I have a Dell Axim x51v. The software that came with the PDA is for XP. My
OP is Vista. I was able to install the software with the help of Dell. I
have Outlook 2002 installed. Now everytime I open Outlook, i get the
following alert and it keeps popping up repeatedly. "A program is trying to
access e-mail addresses you have stored in Outlook. Do you want to allow
this? If this is unexpected, it may be a virus and you should choose no."
Then you can check allow access and a pull down appears with 1 - 10 minutes.
If you choose no, the box wll not disappear. Choosing no, I get a "Runtime
Error" message: "This application has requested the Runtime to terminate it
in an unusual way. Please contact the administrator's support team for more
information." What the heck does that mean? You have to choose "allow
access" and then a time to temporarily get rid of the alert box. And
whichever time is chosen, it will pop up repeatedly as long as Outlook is
running. How do I get rid of this? It's so annoying. Do I need to upgrade
to a letter edition of Outlook? Please help.

 

[Roady [MVP]]

This prompt is caused by another application that tries to read Outlook
information. Could be an add-in like from Adobe Acrobat or your anti-virus
solution or whatever application you have installed that integrates with
Outlook. Looking in your add-in overview could give an indication what it
might be;
Tools-> Options-> tab Other-> button Advanced Options-> button COM
Add-ins/Add-in Manager

 

[cevan1121]

Thanks Roady for your response to my dilemna. Btw, at the end of my posting,
I meant "later edition of Outlook." Just wanted to clear that up. Anyway, I
did what you said and it didn't help. When I opened Outlook, that same alert
appeared. Now I'm also getting this error message when Outlook is opened:
"An extension failed to initialize. Can't open file: extend.dat. The file
may not exist, you may not have permission to open it, or it may open in
another program. Right click the folder that contains the file, and then
click properties to check your permissions for the folder."
I hate to sound ignorant, but I don't understand any of this. What now?
Thanks.

 

[Roady [MVP]]

To get rid of the Extend.dat error see;
http://www.msoutlook.info/question/19

To find which program is causing the prompt you may want to install this
free add-in;
http://www.howto-outlook.com/addins/go.php?id=mapilab_security

It will reveal which application is causing it. If you use this
application's Outlook integration than you can allow it. If you don't use
this application's Outlook functionality I recommend you disable its
integration with Outlook.