M
moliolioi
Hello there.
I'm having a problem with an automatic rule which I have created in
the Outlook 2002 rules wizard.
We have Symantec Filtering for Exchange and also Symantec Anti Virus
for SMTP gateways installed on our SBS 2000. The email notification
messages that are automatically generated by the anti virus system
when a virus is detected in incoming email messages have become a real
hinderance.
We started to try to move these notification messages out of the users
inboxes by creating a rule to pick out any message with "quarantined
attachment" in the message header and move it to a secondary email
folder in my inbox.
The strange thing is that this method works fine when you opt to "run
the rule now" manually but it fails to move these messages
automatically. If any other criteria for re-directing messages is used
it works fine too.
I have tried creating a message using my webmail account and attaching
a text file called quarantined attachment.txt. This puts the relavent
text into the message header. When these messages arrive in my users
mailboxes the rule works automatically.
Has anyone experienced this kind of behaviour with Outlook 2002 /
Exchange Server 2000? Has anyone got any ideas how I can work around
this problem?
Thanks very Much,
Shane Molloy.
UK.
I'm having a problem with an automatic rule which I have created in
the Outlook 2002 rules wizard.
We have Symantec Filtering for Exchange and also Symantec Anti Virus
for SMTP gateways installed on our SBS 2000. The email notification
messages that are automatically generated by the anti virus system
when a virus is detected in incoming email messages have become a real
hinderance.
We started to try to move these notification messages out of the users
inboxes by creating a rule to pick out any message with "quarantined
attachment" in the message header and move it to a secondary email
folder in my inbox.
The strange thing is that this method works fine when you opt to "run
the rule now" manually but it fails to move these messages
automatically. If any other criteria for re-directing messages is used
it works fine too.
I have tried creating a message using my webmail account and attaching
a text file called quarantined attachment.txt. This puts the relavent
text into the message header. When these messages arrive in my users
mailboxes the rule works automatically.
Has anyone experienced this kind of behaviour with Outlook 2002 /
Exchange Server 2000? Has anyone got any ideas how I can work around
this problem?
Thanks very Much,
Shane Molloy.
UK.