Problem with Outlook 2003 & exchange 5.5

[JSDART]

Hi
we are using exchange 5.5 and mostly outllok 2000.
we recently began rolling out XP pro machines with office 200
installed.
Here is the problem even with Cached mode check the machine runnin
outlook 2003 are having difficulty send and recieve mail. Some eve
when you presh send / recieve say the folder is updated but the emai
does not come thru.
If you then close outlook 2003 and go to the mailserver thru outloo
web it shows more email that is in the mailbox but it is no
downloading to the machine inside outllo 2003.
Any suggestions would be greatly appreciated.
JSDAR

 

[Hal Hostetler [MVP S/U]]

A couple of points: Exchange Server 5.5 doesn't support Unicode, so the
Cached Exchange mode switch does nothing. Also, Outlook 2003 adds several
new properties to an Exchange Server mailbox which can cause difficulties
for both earlier versions of Outlook and OWA:

http://support.microsoft.com/default.aspx?scid=kb;en-us;834005
Description of the Outlook 2000 post-Service Pack 3 hotfix package: January
13, 2004
http://support.microsoft.com/default.aspx?scid=kb;en-us;818709
Outlook Web Access Stops Responding When You Try to Access a Mailbox on an
Exchange 5.5 Computer

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Diane Poremsky [MVP]]

Disable cached mode?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[JSDART]

it happens with cache enabled or disable

 

[JSDART]

we had the OWA issues and fixed that.
Any idea on how to get the email to function proper on the send reciev
,short of moving to exchange 2000.
I know the standard now is Exchange 2003 but we will be moving t
2000.
thank