Problem with outlook/windows

[Paul Arkless]

My computer has all of a sudden started running itself in safe mode and I
get error messages whatever I try and do, all referring to a file called
kbdg.dll. I can't find any reference to this file on the internet. Here is
an example of a message I get when loading windows:

OSA9 caused an invalid page fault in
module KBDG.DLL at 015f:61c05319.
Registers:
EAX=0062eca4 CS=015f EIP=61c05319 EFLGS=00010202
EBX=00000000 SS=0167 ESP=0062ec48 EBP=0062ec68
ECX=00000004 DS=0167 ESI=00000078 FS=2307
EDX=00000001 ES=0167 EDI=ffffffff GS=0000
Bytes at CS:EIP:
66 83 39 00 8d 41 02 74 0a 66 8b 10 40 40 66 85
Stack dump:
61c04d37 00000004 00000000 00000078 00000000 00000001 00000004 61c04f17
0062ec7c 61c04f34 0062eca4 0000008c 0062f10c 0062ecac 009c1844 fffffffe

It also prevents me from opening Outlook. Can anyone help? Many thanks

Paul

 

[Ozzie04]

Are you able to open any office application because OSA9.exe is for all
office applications, and I am going to assume we are dealing with Office
2000

 

[Paul Arkless]

I cant open Word or Outlook. Excel and powerpoint seem to be fine. The main
annoyance is that I cant get out of Safe mode and that things cant load,
including non related things like AIM or Wordpad.

Thanks