Problem with people no receiving my attachments

[Jerry]

I am having a problem sending attachments using Outlook 2003 SP3. If I send
an email to 1 person with an attachment, it works fine. Unfortunately, I
send group emails to co-workers that have spreadsheets attached. The
attachments do not always get through to everyone. An even bigger
frustration is that it is random. It is not always the same person or people
that are missing the attachment. It isn't always the same number of people
that don't receive it. But typically, a few people do not receive the
attachment. Any suggestions?

I am using a Dell Inspiron 5100 with XP. I am composing using HTML.

 

[neo [mvp outlook]]

When all fails, try the lowest common settings....

1) Message format = Plain Text
2) Disable Word 2003 as your e-mail editor

The reason I say this is that you want to make sure that Outlook isn't
trying to send the message in Rich Text Format. This can happen depending
on what you include in your signature to having specific Outlook contacts
marked to receive Rich Text*.

/neo

* Open a contact record. Double click on e-mail address. The dropdown
should be set to Let Outlook Decide.

 

[Jerry]

Thanks. I will give that a try. I checked a couple of the contacts that did
not receive my latest attachment and they were set to "rich text".