problem with PrimoPDF

[Carrie]

I downloaded and installed it (to save Publisher files as PDF to show
others who don't have Publisher), and it seems fairly simple, except it's
not showing as a printer.

It says in the manual PrimoPDF installs as a PDF printer.

To create a PDF
1. in the document-authoring programd, select FILE>PRINT
2. select PrimoPDF printer from the list of available printers and click OK

I understand this, but I tried it in Publisher and then in Word, and when
print comes up it only shows my Lexmark (default) and Ring Central fax (I
rarely use, but apparently this added itself to printers). When I click
settings- printers, I see the Lexmark as default and Ring Central fax and
"add printer" (but there's nothing in this relating to PrimoPDF)

I even uninstalled it and put it back in again, and restared the computer.

I see a file that says "drivers", but everything else has such clear
directions, seems like if something else is needed it would say so?

What am I missing or not doing with this? I would think PrimoPDF would
set itself with the printers (apparently Ring Central Fax did at one time)

I've never created a PDF document before. I have Serif PagePlus8 PDF
creator, but never did much with it (it looks something like Publisher when
it opens).

Thanks,
Carrie

 

[John Inzer]

I downloaded and installed it (to save Publisher files as
PDF to show others who don't have Publisher), and it
seems fairly simple, except it's not showing as a printer.

It says in the manual PrimoPDF installs as a PDF printer.

To create a PDF
1. in the document-authoring programd, select FILE>PRINT
2. select PrimoPDF printer from the list of available
printers and click OK

I understand this, but I tried it in Publisher and then
in Word, and when print comes up it only shows my Lexmark
(default) and Ring Central fax (I rarely use, but
apparently this added itself to printers). When I click
settings- printers, I see the Lexmark as default and Ring
Central fax and "add printer" (but there's nothing in
this relating to PrimoPDF)

I even uninstalled it and put it back in again, and
restared the computer.

I see a file that says "drivers", but everything else
has such clear directions, seems like if something else
is needed it would say so?

What am I missing or not doing with this? I would
think PrimoPDF would set itself with the printers
(apparently Ring Central Fax did at one time)

I've never created a PDF document before. I have
Serif PagePlus8 PDF creator, but never did much with it
(it looks something like Publisher when it opens).

Thanks,
Carrie

===============
Okay you installed PrimoPDF?

I know nothing about "Ring Central Fax"
but if you have your document open in
Pub 2000....and go to...File / Print...
Open the...Name...drop window...
you should see all of your printers...
including...PrimoPDF.

Select PrimoPDF / click OK...this
should open the PrimoPDF screen
where you can select a save location
for your file.

 

[Carrie]

It should show but it doesn't. Ring Central fax isn't even involved in
it, just when I used the computer to fax something it set itself with the
printer (but not default) and shows on the menu.

This is where it should say PrimoPDF, right?

http://i6.photobucket.com/albums/y212/starchild_dreams/printbox.jpg

I don't know where else, this is what comes up when I click FILE> PRINT
with the document open in Publisher (or Word) I'd be saving as PDF.

When it installs it goes into the default location, which is Program
files.

It seemed like it would be so easy. I'm following all the instructions and
doing what it says.

Maybe there's a HELP file about it somewhere. Tomorrow is another day.
I've got several new programs to play with today.

~ Carrie

 

[Carrie]

Here's a wild guess; Exit all programs especially your anti-virus program
before attempting to install Primopdf.

Okay, sounds good.

I'll take it out and try again.

But, what if it's my stupid Lexmark printer (which is default and I
want it to be)? Maybe I could take that out and install Prino and put it
back in again after?

Computers are such fun they make our lives so simple and easy and save us
all this time (LOL)

What did I do before I had one.....

Be back later

~ Carrie

 

[John Inzer]

It should show but it doesn't. Ring Central fax isn't
even involved in it, just when I used the computer to fax
something it set itself with the printer (but not
default) and shows on the menu.

This is where it should say PrimoPDF, right?


http://i6.photobucket.com/albums/y212/starchild_dreams/printbox.jpg

I don't know where else, this is what comes up when I
click FILE> PRINT with the document open in Publisher (or
Word) I'd be saving as PDF.

When it installs it goes into the default location,
which is Program files.

It seemed like it would be so easy. I'm following all
the instructions and doing what it says.

Maybe there's a HELP file about it somewhere.
Tomorrow is another day. I've got several new programs to
play with today.

~ Carrie

===================================
I'm sorry Carrie but I've never seen this issue
before. Yes, PrimoPDF should show in the
drop window in your screenshot.

It seems as though the program is not installed
correctly but maybe it's a Lexmark issue, I have
no idea...

 

[Carrie]

Seems I'm not the only one with this problem (using Win 98 SE)

http://forums.primopdf.com/showthread.php?t=367

I had taken it all out and deleted it, and in the process of downloading it
again, thinking that might be the problem. When I saw the forum. When it
downloads again, I'll try doing it the way someone posted they had, to get
it to work.

Though it involves adding to the registry and installing again, etc. It
seems to be detailed directions that others said worked.

I wanted to put this in (here) in case anyone else has the problem and
puts it in search.

I'll be back with the results...

~ Carrie

 

[John Inzer]

Seems I'm not the only one with this problem (using Win
98 SE)

http://forums.primopdf.com/showthread.php?t=367

I had taken it all out and deleted it, and in the process
of downloading it again, thinking that might be the
problem. When I saw the forum. When it downloads again,
I'll try doing it the way someone posted they had, to get
it to work.

Though it involves adding to the registry and
installing again, etc. It seems to be detailed directions
that others said worked.

I wanted to put this in (here) in case anyone else
has the problem and puts it in search.

I'll be back with the results...

~ Carrie

===================================
===================================
Good luck, I'll be anxious to know the results.

 

[Carrie]

===================================
===================================
Good luck, I'll be anxious to know the results.

Okay, I did all it said (first had to set the hidden files because I
couldn't find SYSTEMS (only Systems32 and I knew there was a Systems) copied
the files into that. Then couldn't figure out how to change the reg key,
but decided to be brave (I could always delete the Primo program if I messed
up) and tracked it down. The wording in my reg was slightly different in
places. But I found the driver and changed it to "primomon95.dll"

Reinstalled the program and.... IT WORKS! (I'm excited about it, I never
had a program to change to pdf before.)

I went to copy the instructions here in case someone puts it in search
someday, and noticed the person said it changed another file to the Win XP
one and he had to restore it. I'm still not at the point where I understand
a lot of this, and not sure if this happened with mine or not. Maybe the
primo installation no longer does this.

Hope it's okay to put a quote from another board on here, but wanted it
complete "for the archives".

Thanks for all the help, now I can make pdfs and have new programs (the
serif ones I also downloaded- one for drawing and one for 3D I spent hours
trying to make something useful with last night (LOL) I finally got an
animated 3D, of shapes, but nothing I can think of to do with it. But, it's
fun and never know when it might be useful. A 3D type graphic might be good
for other things, too.

So much to learn and do. At some point it has to come together in some way
(to be of use)
----------------------------------------------------------------
quote from board about putting in PrimoPDF with Win 98 and 98SE

Just a warning, on Win98 the installer overwrites my msvcirt.dll file
with a WinXP version that doesn't work. You may want to back it up first. I
had to restore it with the sfc utility.


1. Install the program normally.

2. Copy the primomon95.dll and primomon.hlp files from the C:\Program
Files\activePDF\PrimoPDF\primomon directory into the C:\Windows\System
directory.

3. Add this entry to the registry:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro
l\Print\Monitors\PrimoMon]
"Driver"="primomon95.dll"

4. Repeat step 1.

After re-installing, I had a working PrimoPDF printer on both Win98 and
WinME.

I hope the installer gets fixed soon, but this seems to work in the
meantime. Hope this helps.
------------------------------------------------------------------

 

[Carrie]

I tracked down the answer, it has to do with installing it with Win 98 and
98 SE (which I have) and posted the solution to it, at the bottom of this
thread.

I wouldn't have guessed that was the problem, I'd have thought I did
something wrong or didn't have it downloaded correctly, or something.

Now, if anyone else has the problem with it- though probably not many
still have Win 98, we have the solution. Unless PrimoPDF does something to
change it. Probably not because this is an older Win and everyone is moving
on.

Learn something new everyday. If it wasn't for all the boards and
people helping and sharing, it would be a lot harder...

~ Carrie

 

[John Inzer]

Okay, I did all it said (first had to set the hidden
files because I couldn't find SYSTEMS (only Systems32 and
I knew there was a Systems) copied the files into that.
Then couldn't figure out how to change the reg key, but
decided to be brave (I could always delete the Primo
program if I messed up) and tracked it down. The wording
in my reg was slightly different in places. But I found
the driver and changed it to "primomon95.dll"

Reinstalled the program and.... IT WORKS! (I'm excited
about it, I never had a program to change to pdf before.)

I went to copy the instructions here in case someone
puts it in search someday, and noticed the person said it
changed another file to the Win XP one and he had to
restore it. I'm still not at the point where I understand
a lot of this, and not sure if this happened with mine or
not. Maybe the primo installation no longer does this.

Hope it's okay to put a quote from another board on
here, but wanted it complete "for the archives".

Thanks for all the help, now I can make pdfs and have
new programs (the serif ones I also downloaded- one for
drawing and one for 3D I spent hours trying to make
something useful with last night (LOL) I finally got an
animated 3D, of shapes, but nothing I can think of to do
with it. But, it's fun and never know when it might be
useful. A 3D type graphic might be good for other things,
too.

So much to learn and do. At some point it has to come
together in some way (to be of use)
----------------------------------------------------------------
quote from board about putting in PrimoPDF with Win 98
and 98SE

Just a warning, on Win98 the installer overwrites my
msvcirt.dll file with a WinXP version that doesn't work.
You may want to back it up first. I had to restore it
with the sfc utility.


1. Install the program normally.

2. Copy the primomon95.dll and primomon.hlp files from
the C:\Program Files\activePDF\PrimoPDF\primomon
directory into the C:\Windows\System directory.

3. Add this entry to the registry:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro
l\Print\Monitors\PrimoMon]
"Driver"="primomon95.dll"

4. Repeat step 1.

After re-installing, I had a working PrimoPDF printer on
both Win98 and WinME.

I hope the installer gets fixed soon, but this seems to
work in the meantime. Hope this helps.

------------------------------------------------------------------

Way-to-go on finding the solution!

Thanks for the update, I'm happy to
know you can use the program now.

As for quoting the message from the
other source, I don't expect it would be
a problem but it's usually a good idea
to cretit the source/author.

 

[John Inzer]

As for quoting the message from the
other source, I don't expect it would be
a problem but it's usually a good idea
to cretit the source/author.

=============================
*cretit*? Give me some *credit*...I'm old )

Geeez! Now I'm sending messages to myself...

It's becoming quite apparent that I need therapy.

 

[Carrie]

Okay, I did all it said (first had to set the hidden
files because I couldn't find SYSTEMS (only Systems32 and
I knew there was a Systems) copied the files into that.
Then couldn't figure out how to change the reg key, but
decided to be brave (I could always delete the Primo
program if I messed up) and tracked it down. The wording
in my reg was slightly different in places. But I found
the driver and changed it to "primomon95.dll"

Reinstalled the program and.... IT WORKS! (I'm excited
about it, I never had a program to change to pdf before.)

I went to copy the instructions here in case someone
puts it in search someday, and noticed the person said it
changed another file to the Win XP one and he had to
restore it. I'm still not at the point where I understand
a lot of this, and not sure if this happened with mine or
not. Maybe the primo installation no longer does this.

Hope it's okay to put a quote from another board on
here, but wanted it complete "for the archives".

Thanks for all the help, now I can make pdfs and have
new programs (the serif ones I also downloaded- one for
drawing and one for 3D I spent hours trying to make
something useful with last night (LOL) I finally got an
animated 3D, of shapes, but nothing I can think of to do
with it. But, it's fun and never know when it might be
useful. A 3D type graphic might be good for other things,
too.

So much to learn and do. At some point it has to come
together in some way (to be of use)
----------------------------------------------------------------
quote from board about putting in PrimoPDF with Win 98
and 98SE

Just a warning, on Win98 the installer overwrites my
msvcirt.dll file with a WinXP version that doesn't work.
You may want to back it up first. I had to restore it
with the sfc utility.


1. Install the program normally.

2. Copy the primomon95.dll and primomon.hlp files from
the C:\Program Files\activePDF\PrimoPDF\primomon
directory into the C:\Windows\System directory.

3. Add this entry to the registry:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Contro
l\Print\Monitors\PrimoMon]
"Driver"="primomon95.dll"

4. Repeat step 1.

After re-installing, I had a working PrimoPDF printer on
both Win98 and WinME.

I hope the installer gets fixed soon, but this seems to
work in the meantime. Hope this helps.

------------------------------------------------------------------

Way-to-go on finding the solution!

Thanks for the update, I'm happy to
know you can use the program now.

As for quoting the message from the
other source, I don't expect it would be
a problem but it's usually a good idea
to cretit the source/author.

Okay, I put the link in an earlier post in this thread. I copied it out
of a post from there, just to have it clear if anyone else is looking (here)
for an answer about this.

It's from:

http://forums.primopdf.com/showthread.php?t=367

~ Carrie

 

[Carrie]

=============================
*cretit*? Give me some *credit*...I'm old )

Geeez! Now I'm sending messages to myself...

It's becoming quite apparent that I need therapy.

You're just been reading posts by the spelling police (LOL)

I knew what you meant and I'm sure everyone else reading it did, too.

~ Carrie

 

[Ed Bennett]

Okay, I put the link in an earlier post in this thread. I copied
it out of a post from there, just to have it clear if anyone else is
looking (here) for an answer about this.

A small suggestion:
Trim off the excess - it saves time scrolling and also saves bandwidth (I
know for a fact that some folks access the Microsoft newsgroups over a
cellular connection and pay by the byte)

 

[John Inzer]

Okay, I put the link in an earlier post in this
thread. I copied it out of a post from there, just to
have it clear if anyone else is looking (here) for an
answer about this.

It's from:

http://forums.primopdf.com/showthread.php?t=367

~ Carrie

===========================================
Thanks Carrie.

 

[Carrie]

"Ed Bennett" <

A small suggestion:
Trim off the excess - it saves time scrolling and also saves bandwidth (I
know for a fact that some folks access the Microsoft newsgroups over a
cellular connection and pay by the byte)

Okay, I used to do that on another newsgroup I'm on and some would say they
didn't know what I was talking about if it wasn't all on there to read
(LOL) I'm sure there's a happy medium in this.

I keep waiting for someone to say I'm getting off topic

~ Carrie

 

[Ed Bennett]

Okay, I used to do that on another newsgroup I'm on and some would
say they didn't know what I was talking about if it wasn't all on
there to read (LOL) I'm sure there's a happy medium in this.

Oh, there is

I tend to keep enough to be able to work out what the question I'm answering
is if the readers aren't threading their view or are hiding older posts -
not enough so that the entire discussion can be reconstructed from the one
post.

I keep waiting for someone to say I'm getting off topic

We all know it, but we don't really mind. Off-topic sub-threads are
completely different to off-topic OPs, and even those are normally OK if you
acknowledge that you are aware that this isn't quite the correct newsgroup.

 

[Carrie]

I tracked down the answer, it has to do with installing it with Win 98 and
98 SE (which I have) and posted the solution to it, at the bottom of this
thread.

I wouldn't have guessed that was the problem, I'd have thought I did
something wrong or didn't have it downloaded correctly, or something.

Now, if anyone else has the problem with it- though probably not many
still have Win 98, we have the solution. Unless PrimoPDF does something to
change it. Probably not because this is an older Win and everyone is moving
on.

Learn something new everyday. If it wasn't for all the boards and
people helping and sharing, it would be a lot harder...

~ Carrie

I got the Primo to work, to save a a pdf, but didn't realize till
today the printer no longer worked.. I had it set on the menu to print (not
pdf) In settings- printers, it was grayed out.

I found this out when I had to print out a fax I got in for someone
else. I took the Primo out, finally had to go take the files out of Systems
(the directions for installing Primo with Win 98 said to put in). Finally
got the printer to install (Lexmark 5150 all in one) but the all in one
center isn't there. Where I'd normally open it to use it to scan or fax
from it. I've been taking the software out and putting it back in since.
When I click on the link (from before) for the all in one center the
flashlight comes up and says it can't locate the lxbaaiox.exe file (weird
name but that's what it looks like)

I had a newer driver/sofware I got from online once, and I used that
before, and tried it again and the same.

I ran system file checker (Windows) and it didn't say anything was
missing. The entry I put in the registry seems to be gone (must have come
out with the primo). I probably should have left that in and tried
reinstalling the Lexmark again with it in, but I needed to print something
and thought that would be the way.

At least the printer now works and tomorrow is another day

~ Carrie

 

[Carrie]

I have my printer back working okay, I tracked down solutions, which
involved downloading and replacing files the Primopdf2 corrupted.

What I think the problem is (from reading other boards and webistes-
others having the same problems I did) version 2 doesn't work with Win 98
(or Win 98 SE) Someone found a fix for this (putting files in Systems and
adding a reg key) which gets it to work, show up on the printer box, but the
printer then doesn't work. And another file
MSIMG32.DLL is corrupted and needs to be replaced. I don't know if anyone
got PrimoPDF2 working with Win 98 AND the printer working as it should.

From what I've learned (but haven't tried) there's an older version
PrimoPDF version 1 that works with Windows 98 and earlier. I don't know if
they have it available on the Primo site. But, I think they should have a
warning on about what version 2 does with Windows 98.

I wanted to add this to the thread to finish up the info about it. Maybe
it's just a bug they will be fixing, if and when they're aware of it. The
posts on the boards I read went back a few months, so it's been like this
for awhile. And, not just the printer I have (Lexmark) but others with other
brands had the same thing happen. As far as I know, just with Win 98 and
98SE.

~ Carrie

 

[JoAnn Paules [MVP]]

If you want, I have the file downloaded and saved on my system. I am
currently running the updated version but my laptop still needs the old.
It's a 10MB file so we'd have to use YouSendIt.com (thank you Ed!).