Problem with resource booking in Outlook xp with sp3

G

Gregster

We are running Exchange 2000 SP3 and Outlook 2002 SP3. Our conferencing rooms
are set up as resources so that people can book them if they have a meeting.

Everything is working as expected when a new meeting request is created and
one of these resources is added to the resources section of the Select
Attendees and Resources window. The meeting request is sent to the attendees
and the resources are booked successfully.

The problem presents itself when the meeting is edited and a new user is
added to the attendees list by typing in the "To" field directly and pressing
enter to resolve the name instead of clicking the button "To..." to open the
Select Attendees and Resources window. As soon as the new user is added, the
resource that was originally booked is moved from the "Resource" section to
the "Required" section. Effectively, the resource is no longer booked. We
also discovered the the problem only appears with Office XP SP3. Outlook xp
with sp2 and lower do not experience this problem.

Any suggestions?
 

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