Problem with template

[DeanL]

Hi guys,

I have an interesting problem that I need some help with. I have a
Word template that I built with a number of userforms that the user
works with to enter data onto a document that can be saved or
published later. The main problem involves only one user who can open
the document, make changes but when they attempt to re-save the
document they get the error "save failed due to out of memory or disk
space" which I know is a kind of catch-all error. When I look at the
VBA window, the Project Explorer shows that I have references to 2
templates (both of which have some funky alpha-numerical names) and
when I look at Tools | References it shows that one of these templates
is "MISSING:". When I remove missing reference and save the document,
another appears in its place.

Any help you can offer would be very gratefully received as I getting
extremely frustrated in trying to find a solution.

Many thanks, Dean...

 

[Cindy M.]

Hi DeanL,

I have an interesting problem that I need some help with. I have a
Word template that I built with a number of userforms that the user
works with to enter data onto a document that can be saved or
published later. The main problem involves only one user who can open
the document, make changes but when they attempt to re-save the
document they get the error "save failed due to out of memory or disk
space" which I know is a kind of catch-all error. When I look at the
VBA window, the Project Explorer shows that I have references to 2
templates (both of which have some funky alpha-numerical names) and
when I look at Tools | References it shows that one of these templates
is "MISSING:". When I remove missing reference and save the document,
another appears in its place.

Mmmm. First thing I'd try is to start Word in Safe Mode, then test your
template again. If another add-in is causing the problem things should
work correctly while you're in Safe Mode.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

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