Problem with toolbar

[Dima]

Hi!
I have a problem with Visio 2003 running under Windows XP. When I try to
customize Visio’s toolbars, I can add or delete whole toolbars but if I
remove separate icons from the toolbars, the changes are not kept after the
computer was restarted.

 

[Aaron Rykhus [MSFT]]

Disable any COM Add-ins in Visio under Tools > Macros > COM Add-ins. If
that doesn't help check the C:\Documents and
Settings\<username>\Application Data\Microsoft\Visio folder for any *.vsu
files and see if they are getting modified. VSU files are where the custom
toolbar info for Visio is stored.


Best Regards,

Aaron Rykhus, MCP, MCDST
Online Support Engineer
Microsoft Corporation

 

[jlan9993]

Disable any COM Add-ins in Visio under Tools > Macros > COM Add-ins. If
that doesn't help check the C:\Documents and
Settings\<username>\Application Data\Microsoft\Visio folder for any *.vsu
files and see if they are getting modified. VSU files are where the custom
toolbar info for Visio is stored.


Best Regards,

Aaron Rykhus, MCP, MCDST
Online Support Engineer
Microsoft Corporation

 

[jlan9993]

Disable any COM Add-ins in Visio under Tools > Macros > COM Add-ins. If
that doesn't help check the C:\Documents and
Settings\<username>\Application Data\Microsoft\Visio folder for any *.vsu
files and see if they are getting modified. VSU files are where the custom
toolbar info for Visio is stored.


Best Regards,

Aaron Rykhus, MCP, MCDST
Online Support Engineer
Microsoft Corporation

Aaron,

Thanks for the information. I am having the same issio in Visio 2007. I
didn't see any COM Add-ins and I found the .vsu file, but did not know what
to do when I found it - any ideas? Also I have seen a couple of post
pertaining to Adobe causing issues with the custom toolbars - any known
issues about this?

Thanks,

Jeff-