P
Philippe Oget
I have the [problem described below, and applied unsuccessfully the solution
proposed.
Has any one any idea?
Thanks
Philippe
:
I have Office 2000 on Windows 2000 pro. I can access the
VBA help files but the links at the top (eg for an object, they might be
'See Also', 'Properties', 'Methods', etc) are represented by unlabeled
square boxes and clicking on them does nothing.
A number of the security patches for Internet Explorer that Microsoft
has released this year are known to break the registry entries for the
HTML Help ActiveX control, which is the component that provides the
navigation facilities in the help files.
The problem is described in Knowledge Base article 822989 and, in most
cases, installing Critical Update 811630 should sort it out.
822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630
The exception to this is Windows 2000 with Service Pack 4 installed.
In this case, you must unregister the ActiveX control and then
re-register it, by running the following two commands from a command
prompt:
regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx
There's no need to install the 811630 update in this case because SP4
will already have installed it for you.
proposed.
Has any one any idea?
Thanks
Philippe
:
I have Office 2000 on Windows 2000 pro. I can access the
VBA help files but the links at the top (eg for an object, they might be
'See Also', 'Properties', 'Methods', etc) are represented by unlabeled
square boxes and clicking on them does nothing.
A number of the security patches for Internet Explorer that Microsoft
has released this year are known to break the registry entries for the
HTML Help ActiveX control, which is the component that provides the
navigation facilities in the help files.
The problem is described in Knowledge Base article 822989 and, in most
cases, installing Critical Update 811630 should sort it out.
822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630
The exception to this is Windows 2000 with Service Pack 4 installed.
In this case, you must unregister the ActiveX control and then
re-register it, by running the following two commands from a command
prompt:
regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx
There's no need to install the 811630 update in this case because SP4
will already have installed it for you.