Problem With VBA Help

[David Pedley]

I have Office XP developer's edition. I can access the
VBA help files but the links at the top (eg for an
object, they might be 'See
Also', 'Properties', 'Methods', etc) are represented by
unlabeled square boxes and clicking on them does nothing.

I have tried reinstalling the help files but this makes
no difference.

Any ideas, please?

regards,

David

 

[Pete Lees]

David,

I have Office XP developer's edition. I can access the
VBA help files but the links at the top (eg for an
object, they might be 'See
Also', 'Properties', 'Methods', etc) are represented by
unlabeled square boxes and clicking on them does nothing.

A number of the security patches for Internet Explorer that Microsoft
has released this year are known to break the registry entries for the
HTML Help ActiveX control, which is the component that provides the
navigation facilities in the help files.

The problem is described in Knowledge Base article 822989 and, in most
cases, installing Critical Update 811630 should sort it out.

822989: http://support.microsoft.com/?kbid=822989
811630: http://support.microsoft.com/?kbid=811630

The exception to this is Windows 2000 with Service Pack 4 installed.
In this case, you must unregister the ActiveX control and then
re-register it, by running the following two commands from a command
prompt:

regsvr32 /u <drive>:\winnt\system32\hhctrl.ocx
regsvr32 <drive>:\winnt\system32\hhctrl.ocx

There's no need to install the 811630 update in this case because SP4
will already have installed it for you.