problem with viewing content on screen . . .

[Cherche]

I'm currently building a website for a friend (i'm a novice at this) and we
have noticed issues with her seeing something different on her screen than I.
What would cause this issue? It's frustrating as she tells me to correct
something and it looks fine on my end. She ends up taking a photo of her
screen and e-mailing it to me. We are both viewing it in Explorer.
Main problem is . . . She has a laptop and her monitor is 14" and I have a
flat screen monitor that's 19" but things don't seem to be reaching both
sides of her screen. I have the table width set at 100%. Is there something
I'm doing wrong? Or could there be some setting on her computer is set so
that makes the content on the screen only takes up 80% of her screen (she
sees all of the content just not from side to side and sometimes top to
bottom). Others view the pages and they are exactly what I see.

 

[Mark Fitzpatrick]

Can you post a URL of a problem page? That would help us a lot. There can be
any number of things though. For example, in some instances a table will
spill outside a browser window if it cannot collapse down to 100% (such as
when you have a horizontal image or a bunch of them that their widths are
greater than the page). It's not necessarily the monitor size that gets it
here, it's the resolution that's the killer. With a 19" monitor, you could
be viewing pages at 1280x 1024 or 1024x768 where at a 14" laptop she could
be viewing at resolutions as low as 640x480 which is a huge drop in
resolution. Also make sure you're not using any non-standard fonts as they
may change the appearance if she doesn't have the font you're using
installed on her computer (though this probably wouldn't change the
appearance too much).

It's probably resolution related, though seeing a sample will help us know
for sure.

 

[Cherche]

http://www.snowhillwhippetsdals.com/Pedigrees/ped-whippetgirl_MIA.htm

On her screen she sees the whole page and doesn't have to scroll. I have to
scroll at least on click.

Thanks!

--
Smiles,
Chris

Can you post a URL of a problem page? That would help us a lot. There can be
any number of things though. For example, in some instances a table will
spill outside a browser window if it cannot collapse down to 100% (such as
when you have a horizontal image or a bunch of them that their widths are
greater than the page). It's not necessarily the monitor size that gets it
here, it's the resolution that's the killer. With a 19" monitor, you could
be viewing pages at 1280x 1024 or 1024x768 where at a 14" laptop she could
be viewing at resolutions as low as 640x480 which is a huge drop in
resolution. Also make sure you're not using any non-standard fonts as they
may change the appearance if she doesn't have the font you're using
installed on her computer (though this probably wouldn't change the
appearance too much).

It's probably resolution related, though seeing a sample will help us know
for sure.

 

[Cherche]

oops I meant - "one click "
--
Smiles,
Chris

http://www.snowhillwhippetsdals.com/Pedigrees/ped-whippetgirl_MIA.htm

On her screen she sees the whole page and doesn't have to scroll. I have to
scroll at least on click.

Thanks!

 

[Mark Fitzpatrick]

I think she may actually have her resolution set higher than on your
computer possibly. I also see it all in one screen, but I'm running at
1280x1024 resolution. It looks like it would begin to scroll vertically at
any resolution less than 1024x786. Basically though, this page does look
like it's behaving properly. The thing that she has to keep in mind is that
a web page is fluid and can adapt to the size of the screen. When you set a
table width to be a percentage, it's going to stretch and shrink, altering
the location of the words because the width of the table is not written in
stone. The page behaves as I would expect for a four column table, with each
column being 25% of the whole, collapsing each column down and making the
text more vertically oriented as the screen width shrinks. The only way you
would get the exact same result would be to not use percentage widths and to
use fixed column widths instead. One of you may see a scrollbar, but the
layout would be closer to identical.

There are two potential problems. One, the font you're using, Comic Sans MS,
is not a standard font. I believe it gets installed on Windows computers
when MS Office is installed, but doesn't come with Windows normally and
definitely doesn't come with any other operating system. Users who don't
have Comic Sans installed are going to see Times new Roman instead.

The second potential problem is there is Word Art being used to create the
Wilhaus SnowHill Slice O'Heaven graphic at the top of the page. Word Art is
a big no no if you want to ensure the page looks the same for people who
aren't using IE. Word Art uses a language called Vector Markup Language
(VML) to render the shapes. The only browser that supports VML is IE. The
other browsers are going to see a rather chunky and poor resolution gif
image instead. You may want to use a graphics program to create the text and
export it into a jpg or gif then insert it into the page (you can google for
some really good and free graphics programs if you don't already have one).
Stay away from the Drawing toolbar like the plague because it creates
non-standard design elements that can mess up the overall look and feel when
viewed from a different computer.


--

Hope this helps,
Mark Fitzpatrick
Microsoft MVP - Expression

http://www.snowhillwhippetsdals.com/Pedigrees/ped-whippetgirl_MIA.htm

On her screen she sees the whole page and doesn't have to scroll. I have
to
scroll at least on click.

Thanks!

 

[Cherche]

Thanks a MILLION!!! You were very helpful!

 

[Cherche]

You were right on!!! They both changed their settings and now see what I
see! Thanks Again!! GO DAWGS!!