problems accessing the .ost file

C

Curtis

I recently upgraded from Office XP to Office 2007. I have a laptop that
synronizes with my company's server via vpn. I've had problems even opening
Office every since. My IT coordinator had me remove the .ost file so Office
could rebuild it. That didn't work. He could open my Office profile from his
machine and view all my data with no issues. So he thought the file was
corrupt so he sent me the server's copy of my .ost file so I could paste it
into the proper folder so Oulook could access it. That didn't seem to work.
Now, when I open Outlook, it either errors without opening and does a forced
shutdown or it opens and it is blank. The .ost file is not being accessed as
it had the origial created date only. Any ideas? Thanks...
 
R

Roady [MVP]

Did you recreate your mail profile already? It is highly recommended after
an upgrade.
See http://www.howto-outlook.com/faq/newprofile.htm

Note that Outlook XP's ost-file for offline usage isn't the same as the
ost-file that Outlook 2007 uses for Cached Exchange Mode. You'll find that
CEM is much more flexible.
 

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