Problems after moving Outlook to new PC

G

George R

After exporting Outlook folders to pst files I got a series of error
messages: cannot find xxx.pst.... when I was importing them to the new PC.
By repeating the process I succeeded in getting the files imported and
Outlook works OK on the new PC with one exception:
Every time I open Outlook I get a series of those same error messages, one
for each folder. By clicking OK and then Cancel I get rid of them.
How can I stop the error messages from reappearing each time I open Outlook?
Thank you for your consideration,
George
 
G

Gordon

George R said:
After exporting Outlook folders to pst files I got a series of error
messages: cannot find xxx.pst.... when I was importing them to the new PC.
By repeating the process I succeeded in getting the files imported and
Outlook works OK on the new PC with one exception:
Every time I open Outlook I get a series of those same error messages, one
for each folder. By clicking OK and then Cancel I get rid of them.
How can I stop the error messages from reappearing each time I open
Outlook?
Thank you for your consideration,
George

That's probably because you exported and imported. There is no need to do
that, and it DOES cause problems and loss of data.
All the advice given on this and all the groups is not to use import/export
to move Outlook data from one machine to another.
All you needed to do was to copy the pst file with Outlook closed, and open
it in Outlook on the new machine.
Create a new Outlook profile via Control panel-Mail and connect it to the
existing pst file.
If the behaviour still exists then it'd possible you corrupted the pst file
in exporting.
Do you still have access to the old machine?
 
G

Gordon

dan said:
I would uninstall and then reinstall outlook. Then try to import the pst
again.

Nope - do NOT import. In Outlook, do File-Open-Outlook Data file.

(Courtesy of Russ Valentine [MVP-Outlook])

Importing an entire PST may well corrupt your profile and may create a ghost
PST that you can't close. Importing PST's will lose:
1. Custom Forms
2. Custom Views
3. Connections between contacts and activities
4. Received dates on mail
5. Birthdays and anniversaries in calendar
6. Journal connections
7. Distribution Lists

Opening a PST file will preserve all of these. That is why we do not advise
people to import a native file into Outlook.
 
D

DL

Niether Import/Export is the way to deal with native outlook data as
detailed here daily
With OL closed on the old PC copy pst's to documents folder on new PC
Configure outlook on the new PC with a new Profile, add your accounts, add
the primary pst you copied, or create a new pst, then start Outlook, then
open your copied pst(s)
 
G

George R

Gordon said:
That's probably because you exported and imported. There is no need to do
that, and it DOES cause problems and loss of data.
All the advice given on this and all the groups is not to use import/export
to move Outlook data from one machine to another.
All you needed to do was to copy the pst file with Outlook closed, and open
it in Outlook on the new machine.
Create a new Outlook profile via Control panel-Mail and connect it to the
existing pst file.
If the behaviour still exists then it'd possible you corrupted the pst file
in exporting.
Do you still have access to the old machine?

Yes, I still do.
 
G

George R

DL said:
Niether Import/Export is the way to deal with native outlook data as
detailed here daily
With OL closed on the old PC copy pst's to documents folder on new PC
Configure outlook on the new PC with a new Profile, add your accounts, add
the primary pst you copied, or create a new pst, then start Outlook, then
open your copied pst(s)




I believe I stumbled onto a fix. When I opened Control Panel -Mail I first clicked on the data location button and there were all those bad addresses, plus the correct one. So I removed them and now I am not getting those error messages.
Thanks for your help!
GR
 
G

George R

I believe I stumbled onto a fix. When I opened Control Panel -Mail I first
clicked on the data location button and there were all those bad addresses,
plus the correct one. So I removed them and now I am not getting those error
messages.
Thanks for your help!
GR
 
B

Brian Tillman [MVP - Outlook]

After exporting Outlook folders to pst files I got a series of error
messages: cannot find xxx.pst.... when I was importing them to the new PC.
By repeating the process I succeeded in getting the files imported and
Outlook works OK on the new PC with one exception:
Every time I open Outlook I get a series of those same error messages, one
for each folder. By clicking OK and then Cancel I get rid of them.
How can I stop the error messages from reappearing each time I open Outlook?

Go back to the original Outlook installation and COPY the PST it is using. Do
not export it. Put this PST on the PC with the other Outlook. Do not
overwrite any existing PST. Create a new mail profile an add this PST to that
profile. Make the new profile the default profile and start Outlook. It will
then contain exactly what the old Outlook did.
 

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