Problems backing up Microsoft Outlook 2007

[David]

When I attempt to backup Outlook 2007 I continue to receive message CANNOT
COPY OUTLOOK: THE PROCESS CANNOT ACCESS THE FILE BECAUSE ANOTHER PROCESS HAS
LOCKED A PORTION OF THE FILE.

Sorry I am posting this question again as my old account's e-mail address
had changed and I wasn't sure how to amend e-mail address.

 

[Diane Poremsky {MVP}]

what method are you using to create the backup? do you have a pda or other
application that accesses outlook data?



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[David]

Hi Diane

Yes, I have a Palm Pilot but it doesn't access Outlook, I use a different
program for updating my databases on the Palm Pilot. The only other
application that would access Outlook data is my Motorola cell phone which
updates through a program called Motorola Phone Tools but these programs
aren't running most of the time. I find if I change the directory that
Outlook will backup into, it will work fine but next day when I try to backup
I get that error message

 

[joneskh]

I have the same exact problem too. My error occurs when I close down Outlook
and the automatic backup runs (every 7 days, I think).

 

[Barry Chertov]

David wrote on Tue, 08 July 2008 23:4

When I attempt to backup Outlook 2007 I continue to receive message CANNOT
COPY OUTLOOK: THE PROCESS CANNOT ACCESS THE FILE BECAUSE ANOTHER PROCESS HAS
LOCKED A PORTION OF THE FILE

I am experiencing the same problem. Might it have to do with the indexing service?

Any help?

Thanks!
Barry

 

[Gordon]

David wrote on Tue, 08 July 2008 23:44
I am experiencing the same problem. Might it have to do with the indexing
service?

Any help?

Make sure Outlook is closed. If you still get the same message, open Task
Manager and check that Outlook.exe in the Processes tab is not running...