Problems closing Powerpoint 2007

I

IanLaidlaw

I have Powerpoint 2007 with Vista on a Sony Vaio. I have just converted the
trial version supplied to a full version. However the problem I was
experiencing in the trial version has continued. In short, I get an error
when I try to close Powerpoint that causes 2 actions - 1. an attempt to
reopen Powerpoint and an attempt to report the problem.
Any ideas how I can fix this? PS it also happens with Word 2007/Vista.

Thanks Ian
 
L

Lucy Thomson

Hi Ian

This sounds like a printer driver issue. Crazy, I know, but you're just
going to have to trust me ;-)
PowerPoint 2007 text editing slow, text cut off, text display or formatting
problems, print, crash problems
http://www.pptfaq.com/FAQ00850.htm

If installing the suggested test printer driver doesn't work, come back with
the text of the error message please.

Lucy
 
J

John @ Nice Multimedia

Lucy Thomson said:
Hi Ian

This sounds like a printer driver issue. Crazy, I know, but you're just
going to have to trust me ;-)
PowerPoint 2007 text editing slow, text cut off, text display or formatting
problems, print, crash problems
http://www.pptfaq.com/FAQ00850.htm

If installing the suggested test printer driver doesn't work, come back with
the text of the error message please.

Lucy

--
Lucy Thomson
PowerPoint MVP
MOS Master Instructor
www.aneasiertomorrow.com.au


This happens to me with every Office app - it won't close properly and gives
me error messages - regrardless of printing
 
L

Lucy Thomson

John @ Nice Multimedia said:
This happens to me with every Office app - it won't close properly and
gives
me error messages - regrardless of printing

Hi John

The printer driver issue isn't related to printing - it's related to the way
PowerPoint (and I believe Word) renders what you are looking at on the
screen. There is a technical link between the printer driver and the way the
programme works. I have no idea why (or what any of the techy details are),
I just know that installing the recommended test printer driver solves many
problems for many. many users. It's a good troubleshooting step.
How to install a TEST printer driver
http://www.pptfaq.com/FAQ00952.htm

If installing the test printer driver doesn't solve the issue, please come
back with the exact text of the error message you are getting.

Lucy
 

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