problems getting attachments from Macs?

[shath]

I seem to have problems receiving Word attachments emailed from Macs. The messages arrive, but no attachment and no indication an attachment ever existed. I'm using WinXP and Outlook 2002 over DSL (SBC). The Apple site is worthless in finding out if the problem is on their end.
Any ideas on what's wrong?

 

[Mary Sauer]

How Outlook for Windows Saves Macintosh Attachments to Maximize Compatibility
http://support.microsoft.com/default.aspx?scid=kb;en-us;243693&Product=out

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

I seem to have problems receiving Word attachments emailed from Macs. The messages

arrive, but no attachment and no indication an attachment ever existed. I'm using
WinXP and Outlook 2002 over DSL (SBC). The Apple site is worthless in finding out if
the problem is on their end.