problems getting summary tasks to display in Project Web Access "Tasks" page

[jpx]

Has anyone experienced problems getting summary tasks to display in resources
timesheets (i.e., the Tasks page in Project Web Access), despite selecting
view and group options that should make those summary tasks visible?

We have several resources in our company across several project whose
timesheets do not display summary tasks properly. Our project managers have
created nicely organized project plans in MS Project Pro, but when they
publish the plans the summary tasks mysteriously go missing for some
resources. All that shows in those resources' timesheets (that is, the Tasks
page in PWA where they enter their actual data) is the last level of tasks,
and everything is flush with the left margin.

So, for example, a project plan that looks like this in Project Pro...

- Phase 1
-- Summary Task 1.1
--- Summary Task 1.1.1
---- Task 1.1.1.1
---- Task 1.1.1.2
---- Task 1.1.1.3
--- Summary Task 1.1.2
---- Task 1.1.2.1
---- Task 1.1.2.2
-- Summary Task 1.2
--- Task 1.2.1
--- Task 1.2.2

...appears like this in the resources' timesheet...

Task 1.1.1.1
Task 1.1.1.2
Task 1.1.1.3
Task 1.1.2.1
Task 1.1.2.2
Task 1.2.1
Task 1.2.2

...and nothing I can do will make the summary tasks reappear. It is not an
issue with grouping or filtering in the timesheet view, I've checked that.
Grouping and filtering is all OK. As well, "Show Summary Tasks" is checked in
View Options. Republishing the assignments does not cause the summary tasks
to reappear.

This does not happen for all resources or for all projects.

I know it is possible to view summary tasks on this page, because my Tasks
page shows summary tasks just fine. I can see what summary task, and what
project, any given task belongs to on my timesheet.

Does anyone know what is going on here or have something to suggest that might
make our timesheets look normal again? I see that a couple of people have
asked this question in this newsgroup before but I have not been able to
locate any solutions to this question. It is a problem for us because many of
our tasks are similar and repetitive (eg...

Form A
- Code
- Test
- Publish
Form B
- Code
- Test
- Publish
Form C
- Code
- Test
- Publish

...) and our resources do not know what they should be working on if their
timesheets display only

- Code
- Test
- Publish
- Code
- Test
- Publish
- Code
- Test
- Publish



Thanks in advance to anyone who can help me figure this one out : ) i am
stumped.

john-paul

 

[Gary L. Chefetz [MVP]]

Have you checked the MDAC version on these workstations? What version of IE
are you using?

 

[Gary L. Chefetz [MVP]]

David:

I'll confirm it and then report it. That's the best I can do. Thanks for
posting this.