Problems importing pst file

M

Mike

Upon importing, I'm getting the error: "The file is not a personal
folders file".
I've scoured Google and it looks like the problem is when I first
exported the .pst file, I copied it to another server without closing
Outlook.

The computer that I originally exported it from is gone. All I have
left is a new computer and this .pst file that won't import.

Is there any solution to copying a .pst file while Outlook is still
open, or is the file corrupted beyond hope?

Thanks,
Mike

p.s. It's not read only :)
 
M

Milly Staples [MVP - Outlook]

You cannot copy a .pst file while it is still open. It will corrupt. Also,
do not import it on the new machine - use File->Open->Outlook Data File to
reuse the .pst .

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Mike asked:

| Upon importing, I'm getting the error: "The file is not a personal
| folders file".
| I've scoured Google and it looks like the problem is when I first
| exported the .pst file, I copied it to another server without closing
| Outlook.
|
| The computer that I originally exported it from is gone. All I have
| left is a new computer and this .pst file that won't import.
|
| Is there any solution to copying a .pst file while Outlook is still
| open, or is the file corrupted beyond hope?
|
| Thanks,
| Mike
|
| p.s. It's not read only :)
 
M

Mary

Try file, open on the Outlook menu instead of importing. It should appear at
the bottom of the folder list in Folder View.
 
M

Mike

I gave that a shot, but still get the same error. It's clearly
corrupted. Is there any chance of repairing the file? I've tried
Repair Toolkit with no success.
Thanks,
Mike
 

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