Problems installing 12.0.1 update

[jeffh]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I am also having problems, I have recently installed Leopard but this is probably not the problem. When installer searches for available disk storage I receive this message: "You cannot install Microsoft Office 2008 for Mac 12.0.1 Update on this volume. A version of the software required to install this update was not found on this volume." I have 2008 installed and can run it, so not sure what installer is looking for. Could I have deleted a file accidentally? What should I look for and where?

Many thx!

 

[Corentin Cras-Méneur]

I am also having problems, I have recently installed Leopard but this is
probably not the problem. When installer searches for available disk
storage I receive this message: "You cannot install Microsoft Office
2008 for Mac 12.0.1 Update on this volume. A version of the software
required to install this update was not found on this volume." I have
2008 installed and can run it, so not sure what installer is looking
for. Could I have deleted a file accidentally? What should I look for
and where?

Check back on the MS website.
They released a new updater that should correct that problem (still
called 12.0.1 updater)


Corentin

 

[Diane Ross]

Check back on the MS website.
They released a new updater that should correct that problem (still
called 12.0.1 updater)

You have to do more than run the updater. You must "Remove Office" and
follow the steps outlined here:

New installer for 12.0.1

<http://blog.entourage.mvps.org/2008/03/new_installer_for_1201.html>

The bits to install are the same so the updater release date was not
changed. However, the actual installer was changed. This fixes some problems
experienced by some users. An analogy is your car is a 2007 Chevy, you were
running on regular gasoline, but now use premium. Same car, same model but a
different agent to run your vehicle.