Problems installing Office 2003 following uninstallation Office 2007 Beta 2 Tech Refresh

[computerjoe]

A friend recently upgraded Office 2007 Beta 2, which worked perfectly,
to Office 2007 Beta 2 Tech Refresh, and found that it would no longer
open any of her Office files.

Office 2007 Beta 2 Tech Refresh was then uninstalled, and she attempted
to install Office 2003.

However, she got 'Error 1305: Setup cannot read file'.

Is this a problem with the setup disc, or a conflict created by Office
2007?

If it is the latter, how can it be fixed?

 

[Milly Staples [MVP - Outlook]]

Does your friend have Norton AV with the Office Plug-in active? If yes, uncheck it and reinstall Office 2007.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| A friend recently upgraded Office 2007 Beta 2, which worked perfectly,
| to Office 2007 Beta 2 Tech Refresh, and found that it would no longer
| open any of her Office files.
|
| Office 2007 Beta 2 Tech Refresh was then uninstalled, and she
| attempted to install Office 2003.
|
| However, she got 'Error 1305: Setup cannot read file'.
|
| Is this a problem with the setup disc, or a conflict created by Office
| 2007?
|
| If it is the latter, how can it be fixed?

 

[Milly Staples [MVP - Outlook]]

Does your friend have Norton AV with the Office Plug-in active? If yes, uncheck it and reinstall Office 2007.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| A friend recently upgraded Office 2007 Beta 2, which worked perfectly,
| to Office 2007 Beta 2 Tech Refresh, and found that it would no longer
| open any of her Office files.
|
| Office 2007 Beta 2 Tech Refresh was then uninstalled, and she
| attempted to install Office 2003.
|
| However, she got 'Error 1305: Setup cannot read file'.
|
| Is this a problem with the setup disc, or a conflict created by Office
| 2007?
|
| If it is the latter, how can it be fixed?

 

[Milly Staples [MVP - Outlook]]

Does your friend have Norton AV with the Office Plug-in active? If yes, uncheck it and reinstall Office 2007.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| A friend recently upgraded Office 2007 Beta 2, which worked perfectly,
| to Office 2007 Beta 2 Tech Refresh, and found that it would no longer
| open any of her Office files.
|
| Office 2007 Beta 2 Tech Refresh was then uninstalled, and she
| attempted to install Office 2003.
|
| However, she got 'Error 1305: Setup cannot read file'.
|
| Is this a problem with the setup disc, or a conflict created by Office
| 2007?
|
| If it is the latter, how can it be fixed?

 

[Milly Staples [MVP - Outlook]]

Does your friend have Norton AV with the Office Plug-in active? If yes, uncheck it and reinstall Office 2007.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| A friend recently upgraded Office 2007 Beta 2, which worked perfectly,
| to Office 2007 Beta 2 Tech Refresh, and found that it would no longer
| open any of her Office files.
|
| Office 2007 Beta 2 Tech Refresh was then uninstalled, and she
| attempted to install Office 2003.
|
| However, she got 'Error 1305: Setup cannot read file'.
|
| Is this a problem with the setup disc, or a conflict created by Office
| 2007?
|
| If it is the latter, how can it be fixed?

 

[Milly Staples [MVP - Outlook]]

Does your friend have Norton AV with the Office Plug-in active? If yes, uncheck it and reinstall Office 2007.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| A friend recently upgraded Office 2007 Beta 2, which worked perfectly,
| to Office 2007 Beta 2 Tech Refresh, and found that it would no longer
| open any of her Office files.
|
| Office 2007 Beta 2 Tech Refresh was then uninstalled, and she
| attempted to install Office 2003.
|
| However, she got 'Error 1305: Setup cannot read file'.
|
| Is this a problem with the setup disc, or a conflict created by Office
| 2007?
|
| If it is the latter, how can it be fixed?