Problems managing multiple mailboxes

[Mark Christensen]

Hello,

I've got Outlook 2002 and have set it up so I can manage multiple Exchange
mailbox accounts per KB article 291626
(http://support.microsoft.com/kb/291626/en-us). It's been working fine for
years, now all of a sudden when I go to open the other email accounts inbox
(account B) it simply says "There are no items to show in this view." even
though there are 121 new items showing next to the shortcut for this inbox
in my Outlook Shortcuts tab. If I log in as account B, I can see these 121
items in the inbox so I know they are there. Why has this very useful
feature stopped working? No changes have been made to my computer or our
server/network.

So far I have logged in as account B and verified everything is set up
correctly on the delegates tab for account B (step 3) and on the permissions
tab for account B when viewing the Folder List (step 9). I then logged back
in as me and removed account B from my setup, closed Outlook, restarted
Outlook and then readded account B as outlined in steps 17-23 but it's still
not letting me access account B's emails.

Can anyone help me? I appreciate it. Thanks.

Mark

 

[Mark Christensen]

Follow up: I confirmed that I can view account B's calendar, contacts,
drafts, notes, outbox, read items and sent items (last 2 contain emails).
The only folder I can't view is the Inbox for some reason.