problems on office 2004 in mac OS X Tiger 10.4.1

[davincegiga]

i'm now running office 2004 in mac os x tiger 10.4.1
and i have a printer from kyocera mita; it's FS-1010


i've been having problem printing in mac os x tiger.
either in firefox nor office..

now everytime i start an office 2004 program..
there's only colour ball rolling...

always program no responding..

any microsoft programmer willing to do about this??

and the document doesn't print.
always 'an unknown problem occured while printing'

 

[Priyanka Singhal [MSFT]]

Hi ,
Thanks for the post . As you are having the same problem with firefox , I
don't think it is a Office 2004 problem . This printing problem could be
because of the printer driver . If you could tell me the printer driver that
you are using , I will investigate this more .
Thanks,
Priyanka

 

[Davince]

i'm using the company-make printer driver for kyocera mita fs-1010 from
kyocera.

and BTW i've solved the problem by switching back to the mac os x
universal printer driver.

so...
thanks anyway

 

[Daiya Mitchell]

Sorry no one answered before--obviously no one had a clue, although now that
you share your results, I remember that printer drivers do tend to be very
OS-specific. Always good to archive as many experiences as possible,
anyhow.

 

[kzwy]

I'm having trouble with Word 2004 since I installed Tiger. I've
reinstalled Office 2004 twice. I have plenty of memory. The problem
occurs when I double-click to open a document (even with the .doc
extension). Sometimes the document opens. Sometimes I get the eternal
rolling ball and have to force quit. The document can even be one I
just finished creating. If I open the program first and use File/Open,
the document opens with no problem. What's up? Any ideas?

Thanks