Problems printing envelopes and letters

[Jason Logue]

Hi, I have a merge process that merges data into letters
with attached envelopes for each letter. When I try to
print the envelopes and letters at the same time, the
printer error on the Lexmark comes up with MP Load Feeder
Paper or something like that. This error occurs right
after it successfully prints the first envelope and right
before the letter that goes in the envelope. I have tried
various page setup settings, changing the default tray to
2 (where the form letter paper is), but nothing seems to
work. Does anyone have any ideas? Is it not possible to
print envelopes and letters at the same time?


TIA,
Jason

 

[Peter Jamieson]

Not sure I can help in this area without the same printer to hand, but
a. which version of Word/Windows?
b. which Lexmark?
c. do you have the latest version of the printer drivers installed?

 

[JLogue]

a. which version of Word/Windows?

Sorry, forgot the details: Word 2002, SP2. Windows 2000

b. which Lexmark?

I am not sure, but I believe it's the Optra S version

c. do you have the latest version of the printer drivers

installed?

I have no idea. This situation occurs on three different
computers. Honestly, I figured it was a small issue, so I
tried to add a line to my macro (the macro automatically
merges the datasource and form letter/envelope together
into a new document) that would tell it to change the page
setup to print from the envelope tray for the first page,
then the other pages for tray 2. I added the following
lines.

With ActiveDocument.PageSetup

..FirstPageTray = wdPrinterEnvelopeFeed
..OtherPagesTray = wdPrinterDefaultBin

End With

Actually, I tried many different combos on the above
lines, but none of them seemed to work.

Thanks again for your help.

-Jason

 

[Peter Jamieson]

I've been looking at this again usng the HP printer I have here (which isn't
really geared up for this) and although I don't get an error response from
the printer, the output is definitely incorrect (the first envelope is OK,
but after that the text has the wrong orientation and is "stretched".

Which suggests to me that the answer to this is

Is it not possible
to

Word just doesn't get it right.