Problems saving to network drive (Airport Extreme)

[bdemoss]

Got one of the new airport extreme base stations so I could attach an
external drive and share it across multiple computers on the same
LAN. However, I have discovered a problem. Any time I try to save a
file directly to the drive, I get an error message that it cannot
access the file. The only way I can get it on the drive is to save it
to the computer, then drag it to the shared drive. I'd rather not do
that.

I have already tried every variation of security protocols for the
shared drive (login with special drive password, login with computer
password, or login with username and password). I have also tried
forcing permissions on the folders so that anyone can read or write.

This problem is exclusive to Office. All other applications on my Mac
can save to the shared drive with no issues.

After roughly an hour on the phone with Apple, they said they found a
Microsoft tech document that Office cannot save to network drives.
This makes no sense to me, since before I got this set up, I had no
problem saving directly to the hard drive of another computer on the
same LAN.

Does anyone have any ideas?

 

[John McGhie]

Hi Whaever Your Name Is:

Yes, this is a known issue. It generally means that there is more than one
computer on the network with the same Unix User ID.

The article first posted here by Dave Provine will probably apply to your
situation:

http://word.mvps.org/Mac/CantSaveToServer.html

Cheers

--

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs

+61 4 1209 1410, <mailto:[email protected]> mailto:[email protected]

 

[bdemoss]

Thanks, John. I actually thought your fix would work. Unfortunately,
it has not.

This is pretty retarded. Sounds to me like Apple wants people to dump
Office and switch to Pages. After spending all this money on an
airport extreme and an external drive, I'm certainly considering it.

Anybody else have any ideas?

 

[John McGhie]

Oh, you cynical person. How could you ever believe that

Did you also eliminate the "Mounted twice" bug? There is an issue where, if
a folder is mounted along two paths, it gets very confused. Say: one
mounted on the desktop, the other open via an application.

Cheers

--

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs

+61 4 1209 1410, <mailto:[email protected]> mailto:[email protected]