Problems viewing grids in Prject Web Access (PWA)

[Peter Apostolakopoulos]

I am experiencing problems displaying pages that contain grids in Project Web Access (PWA). More specifically

1. When trying to open the Tasks page, it flashes momentarily and then goes back to the Home page

2. When trying to view Risks, etc. the area where the grid data should be displayed shows "Loading data ..." but nothing actually loads. The IE status bar displays "Error on page". Double-clicking on the text displays the actual error which is: "Automation server can't create object"

I have tried this on another PC (logged in as the same user) and it works fine which means there is something wrong with IE on the specific PC

The only KB articles that mention these problems are: 321357 and 832588 which talk about SharePoint Services and IIS configuration changes which have nothing to do with this specific problem

I have removed the ActiveX controls used by PWA and they are downloaded fine when I log in again but that does not solve the problem

I have also installed MDAC 2.8 and Windows script 5.6 for XP, again with no luck

Any ideas / suggestions would be very welcome because I have hit a brick wall with this now and it is getting very depressing

Regards

Peter Apostolakopoulos

 

[Gary L. Chefetz \(MVP\)]

Peter:

MDAC is the usual culprit, but you've eliminated that. Now look at the IE
security settings and make sure that the browser settings allow access to
data across domains and that the user hasn't installed any popup blockers
like the google popup blocker. Make sure that these permissions are enabled
in the trusted sites zone and that the URL is in the trusted sites zone.

--

Gary L. Chefetz, MVP
"We wrote the book on Project Server
http://www.msprojectexperts

-

I am experiencing problems displaying pages that contain grids in Project

Web Access (PWA). More specifically:

1. When trying to open the Tasks page, it flashes momentarily and then goes back to the Home page.

2. When trying to view Risks, etc. the area where the grid data should be

displayed shows "Loading data ..." but nothing actually loads. The IE status
bar displays "Error on page". Double-clicking on the text displays the
actual error which is: "Automation server can't create object".

I have tried this on another PC (logged in as the same user) and it works

fine which means there is something wrong with IE on the specific PC.

The only KB articles that mention these problems are: 321357 and 832588

which talk about SharePoint Services and IIS configuration changes which
have nothing to do with this specific problem.

I have removed the ActiveX controls used by PWA and they are downloaded

fine when I log in again but that does not solve the problem.

I have also installed MDAC 2.8 and Windows script 5.6 for XP, again with no luck.

Any ideas / suggestions would be very welcome because I have hit a brick

wall with this now and it is getting very depressing.

 

[Peter Apostolakopoulos]

Gary

I have checked all this and everything is as other users have them setup

I am 100% certain it is a problem with something not so obvious

I have installed the Windows Script debugger and have discovered that the "Automation server can't create object" error occurs when the ASP page tried to open an ADO recordset, i.e. rs.Open(

This just does not look right to me at all. Why on earth can't a recordset be opened ? What is preventing IE from opening a simply little ADO recordset

I am completely stuck

Peter Apostolakopoulos