Problems when performing a HTML email merge using Word 2003

[Elise ~*~ via OfficeKB.com]

I have a 100+ mail merge; the form letter is in Word 2003, the records file is in Excel.

1. When merging to a new document - the merge will skip every other record. If you print 1 - 100; you will get the odd records. If you print 2 - 100; you will get the even records. There is a <<next record>> code at the bottom of the page.

2. When merging to electronic (email) - the letters will merge correctly; however, the email address for the next record is used. However when viewing the source data from Word or Excel - everything is correct.

3. If you merge single records and send - everything works perfectly.

HELP!!!!!!

 

[Graham Mayor]

Remove the next record field. It is not required on a form letter merge.

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Graham Mayor - Word MVP


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[Elise ~*~ via OfficeKB.com]

The first time that I did that merge without that field - while the entire
contact list did recieve the email; the document did not cut off, so that a
one page form letter was sent out as a 100+ page letter.

 

[Graham Mayor]

It is hard to say what you did wrong the first time, but a form letter merge
does not need a next field. Each 'letter' is compiled for each record. The
addition of a next field causes the skipping.

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Graham Mayor - Word MVP


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