Problems with Adobe Acrobat 6

[Jan]

This is a copy of my post in Windows Generel group. There
were no replies. Maybe I will have more luck here.

I have Office 2003 pro installed on a machine running W2K
pro. I have tried to install Adobe Acrobat 6.0 pro and the
install seems to finish ok. However, if I then open MS
Word, it comes with a message box saying "create Adobe PDF
monitor cannot be found. Please reinstall Create Adobe
PDF". Clicking OK makes the Word working OK. However, I
cannot convert documents into pdf.

I have uninstalled all older versions of Acrobat still
sitting on my computer and Acrobat 6 (a couple of times)
and reinstalled the Acrobat 6 using standard install.
Nothing has changed, i.e., install goes ok, and then the
same error message appears.

Does anybody know what is happening?

Jan

 

[Beth Melton]

Hi Jan,

Check your Office\Startup folder for multiple PDFMaker.dot files.

If you have more than one then one of them could be looking for a file
that no longer exists. Move them one at a time out of the folder and
try starting Word in order to narrow down which add-in is causing the
error.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Guest]

Thank you Beth, There were three files there: two Word
templates and a PP addin. Even moving them all to a temp
folder and restarting computer does not get rid of the
error message.

Jan

 

[Beth Melton]

Also check your Word Startup folder. This location can be obtained by
going to Tools/Options/File Locations.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/