Problems with attachments

J

John Wilt

I have a client that when he gets a message with an attachment, he views the
attachment, does not make any changes, and closes both the message and
attachment, he is prompted to save the attachment. The use Adobe 6, acrobat
reader 8, office 2007 saving back to 2003. I have made the registry change
of hkcu\software\policies\microsoft\office\12.\Outlook\security
"dontpromptlevel1attachclose" to 1 and the problem still persists. I have
tried his profile on several machines and still have the same problem.

This problem happens in Word, Excell and Adobe. I have tried running
Outlook with no add-ons as well. Still have the problem.
 

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