Problems with IRM protected files created before 18/11/09

G

gwaxiom

I can't open any of my word and excel files that have IRM protection applied

- problem apparently widespread - I believe microsoft are aware of this
problem, can it be fixed from their end. Allowing me to then open affected
files. Note: I have created a test file applied IRM since 18/11/2009 and can
open the file without a problem - still unable to open files with IRM created
prior to 18/11/2009.

If the problem can be resolved at microsoft then ownership of the protected
files can be verified by return e-mail same as with initial question post.
 

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