Problems with Norton Antivirus Add-ins

[Ricky]

Hi everyone,

I used to have Norton Antivirus on my computer. I have now replaced it with
McAffee. But ever since I removed Norton, each time I try to open an email in
outlook 2003, I get a message saying, The Add-in "C:\Program
Files\Symantec_Client_Security\Symantec Antivirus..." could not be installed
or loaded. This problem may be resolved using Detect and Repair on the help
menu. I have to click OK button on this message box to open the emails. I
have tried to detect and repair the error but that didn't solve my problem.
Is there any way I can fix this problem?

Thank You

 

[Milly Staples [MVP - Outlook]]

Tools->Options->Advanced->Other->Add-in Manager or COM add-ins. Uncheck the
Norton plugin from there.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ricky asked:

| Hi everyone,
|
| I used to have Norton Antivirus on my computer. I have now replaced
| it with McAffee. But ever since I removed Norton, each time I try to
| open an email in outlook 2003, I get a message saying, The Add-in
| "C:\Program Files\Symantec_Client_Security\Symantec Antivirus..."
| could not be installed or loaded. This problem may be resolved using
| Detect and Repair on the help menu. I have to click OK button on this
| message box to open the emails. I have tried to detect and repair the
| error but that didn't solve my problem. Is there any way I can fix
| this problem?
|
| Thank You

 

[Ricky]

Hi Milly, thanks for your help. But Norton Antivirus Add-in isn't listed in
either Add-in Manager or COM Add-ins. Is there anything else I can try?