A
AL Doster
I am the site tech at a small office with 24-26 pcs. We
were hard hit by the blaster worm on all but one of our
networked laptops running W2K. On 3 of the 8-9 laptops,
Office 2000 uninstalled. I cannot say that this was a
definite result of the worm but it happened at the same
time. What happened with Office 2000 was none of the
applications will open and instructions say to install
it. When I try to install it, I get the message "this
patch package could not be opened. Contac the application
vendor to verify that this is a valid Windows Installer
patch package." I have read MKBA #295823 and followed the
instructions to determine the version of the msi.dll file
and determined that it is 2.0and according to this,version
2 of the installer does not supported. I have tried
everything I know to do. Any help would be appreciated.
I have run the virus remove, I have installed the Windows
patch, I have tried to install the office updates and
discovered that they are allegedly already installed. I
have tried to uninstall Office but get the same patch
method with an addition, "verify that the patch exists or
is installed." Incidentally, I do have admin rights.
were hard hit by the blaster worm on all but one of our
networked laptops running W2K. On 3 of the 8-9 laptops,
Office 2000 uninstalled. I cannot say that this was a
definite result of the worm but it happened at the same
time. What happened with Office 2000 was none of the
applications will open and instructions say to install
it. When I try to install it, I get the message "this
patch package could not be opened. Contac the application
vendor to verify that this is a valid Windows Installer
patch package." I have read MKBA #295823 and followed the
instructions to determine the version of the msi.dll file
and determined that it is 2.0and according to this,version
2 of the installer does not supported. I have tried
everything I know to do. Any help would be appreciated.
I have run the virus remove, I have installed the Windows
patch, I have tried to install the office updates and
discovered that they are allegedly already installed. I
have tried to uninstall Office but get the same patch
method with an addition, "verify that the patch exists or
is installed." Incidentally, I do have admin rights.