Problems with Office 2003 Update install?

[SDigi]

Iv'e read a number of threads here and in Windows update, seems a number of
folks are having a similar problem and nothing on Microsoft's website
address' the issue directly, unless I missed it

My situation is - New Dell D820, OEM install of windows 2nd Ed and Office
2003 Professional. I have automatic updates turned on. As it should,
Windows downloads the updates putting a "cute" little icon in the task bar.
I click on the icon, it opens and I insure all updates are checked then
turn off Norton Antivirus.

It starts but on every install, it lists "failed". I then turned off both
Norton Antivirus and Norton Firewall through Protection center to see if
that helped it along, NADA.

Then when I shut down my computer and reach the log-on screen, the computer
appears to be attempting to install those "office updates", telling me DO
NOT shut off my computer, it will shut-down when done, and it eventually
shuts down. However, when I restart my laptop I find the icon is still in
the task bar and no installs. Once again, I shut down and reach the log-on
screen, again it's attempting to install those same updates, again NADA.

Anybody know what's up with these updates?

Thanks,

 

[RiskFree]

I saw one reply to this problem that worked for me. Uninstall Office, then,
reinstall. This procedure solved my update problem.